Folder Icon on Desktop will not delete - error 0X8007016A


  1. Posts : 172
    W10
       #1

    Folder Icon on Desktop will not delete - error 0X8007016A


    Just installed a fresh copy of W10 on my neighbors Lenovo M61P system. All went well. However, an Icon appeared on the desktop for some old Firefox files - probably from one of his Microsoft Cloud backups. For some reason Windows will not let me delete the Icon or the folder. It has been there for several years and does not contain useful information.

    The Error code is 0X8007016A. Help appreciated.
      My Computer


  2. Posts : 2,926
    Windows 10 Pro for the Bro
       #2
      My Computer


  3. Posts : 16,974
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #3

    Boot from an installation disk and use its Command prompt window to delete the desired folders-files.

    Because driver letters are not necessarily the same when you boot from an installation disk, you can use Notepad to help you find your way around & delete the desired folders-files.
    Use InstallUSB Notepad as a rudimentary File explorer to backup files [post #33] - TenForums


    Best of luck,
    Denis
      My Computer


  4. Posts : 5,330
    Windows 11 Pro 64-bit
       #4

    Error message text: The cloud file provider is not running.
      My Computer


 

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