Unknown Problem lasting a year, poor performance + stuttering

  1. Posts : 2
    Windows 10

    Unknown Problem lasting a year, poor performance + stuttering

    Windows build: 19045, and prior versions.

    Problem: For at least a Year now, some unknown problem has resulted in lower frame rates and stuttering during times of intensity in games I play. For reference, I primarily play Destiny 2. I have been able to mitigate the severity by using Task Manager to close key processes related to AMD drivers and Adrenalin software services, though this mitigation is only temporary and frankly annoying. Problems seem to get worse every time I update AMD software to a newer version, or really try to modify it in any way, shape, or form.

    - Uninstalling all AMD Graphics Drivers and installing either standalone drivers without Adrenalin, or Adrenalin, does not resolve this issue.
    - Reinstalling Windows does not resolve the issue.
    - A friend, far more technologically inclined than I, has delved into my computer (digitally) on several occasions. My hardware has historically been fine, doing well in stress tests. Currently, my CPU has had some concerning temperature levels but that is most likely the result of dust build up - this observation is only recent, and my CPU has been fine earlier in the year. I know my friend has done a lot of testing, though I am less technologically inclined and frankly am unsure as to the full extent of their testing.
    - In the last week, I had discovered that AMD Adrenalin's recording feature does not disable itself when you toggle it off, which threw off prior troubleshooting that eliminated the recording feature as a problem. I had figured out that by changing the file directory for it to save clips to, you can truly prevent Adrenalin from recording and wasting tons of resources. Doing this raised my frame rate and eliminated almost all stuttering issues, but my computer should have no problems with screen recording. I have been unable to replicate this success after a system restore, which I employed after recent attempts to solve my problem have failed.

    Solutions?: I'm stumped. My technical friend is stumped. I'm tired. I would greatly appreciate any blindly fired potential solutions or suggestions, and questions used to make those better.
      My Computer

  2. Posts : 1,629
    win10 home

    Go to ---Settings >Gaming > Game Mode --- and swich OFF Game Mode and see if that makes any difference.
    In the Search box,type in ---dxdiag --- and check through for any reports, Note the driver version details ,given on the Display page and check with AMD that the driver is the latest available,if not then download the latest one and install it.
    Also look through Reliability History for any failures or warnings given and if so,then open ---view tech details ---to access the information.
      My Computer

  3. Posts : 3,013
    Windows 10 Pro for the Bro

    amd Adrenalin slow - Search
    Suggestion 2 & 3

    Also, look at the search results; there's links to other sources with other suggestions.
      My Computer

  4. Posts : 43,392
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Run a check with LatencyMon (free). Focusses on audio stutter- driver latency.

    Not the only possible cause of course.

    Very occasionally people find problems emerge after a particular build upgrade.
      My Computers

  5. Posts : 2
    Windows 10
    Thread Starter

    Solution: None of these things. Reddit - Dive into anything I followed the steps of this post. The ShaderCache binary did not appear until I clicked Shader Cache reset inside of Adrendalin.
      My Computer


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