Snipping tool froze everything after recent windows update


  1. KCC
    Posts : 44
    windows11
       #1

    Snipping tool froze everything after recent windows update


    Hi

    I am running Windows 10 Home Ver 22H2
    After the most recent update windows said they are moving away from snipping tool and reccommend to use Snip&Sketch

    But that Snip&Sketch tool is so slow!!! It will take many seconds to start and when I try to snip a picture on my screen it will take many seconds again, and you get the idea , until saving the picture, very frustrating.

    So I went back to Snipping tool, its weird now but at least works fast with no issue until saving it takes some seconds but at least was much faster than Snip &Sketch...also that Snip&Sketch seem to slow down all my other programs, so I stopped using that garbage app.

    But today when using Snipping Tool, my whole pc froze...and was in perpertually snipping mode..I could keep snipping and my screens would stay "white" in snipping mode. Couldn't go into save mode . I had to CTRL-ALT-DEL to to go Task Manager and that took a long time. So I finally restarted my pc.

    Is someone here having the same issue? and found a solution ?

    thanks,
    KCC
      My Computer


  2. Posts : 45,014
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, I don't know what your latest update is (can differ from user to user) - the forum prompted you clearly for your full build number (so we don't have to keep asking).

    You might mean a Net framework update, a preview update ...etc...

    Mine is 19045.3086

    Snip and Snip & Sketch are fine on this PC.

    If you're referring to KB5027215, this was reported widely as causing various issues for some.
    KB5027215 Windows 10 Cumulative Update 19044.3086 and 19045.3086

    You can of course try uninstalling whichever update you think may be responsible and see if anything changes.

    Personally I choose to block preview updates.
      My Computers


  3. KCC
    Posts : 44
    windows11
    Thread Starter
       #3

    oh sorry I missed that
    mine is 19045.3086

    thanks . I see that KB5027215 cumulative update.
    I will try to uninstall that later in the weekend.
      My Computer


  4. Posts : 45,014
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Thanks, please consider my suggestion to try uninstalling that update to see if it's related.
      My Computers


  5. KCC
    Posts : 44
    windows11
    Thread Starter
       #5

    Thanks, I saw its a security fix. And I decided not to go ahead. I remember now I left the snip tool "open and running" and my windows went to sleep mode. After that it seems the the snip tool doesn't like it . So I will need to close it after use or before windows goes into sleep mode. Decided to use it over the next few days and no more issue .
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:24.
Find Us




Windows 10 Forums