Two NUC5PPYH with startup problem


  1. Posts : 42
    Windows 10 Pro
       #1

    Two NUC5PPYH with startup problem


    Hi. I bought a NUC5PPHY from Ebay installed with Windows 10. I set a password on it. Then one day I could not enter the password, neither effect any reset, etc. The seller replaced with another NUC5PPHY, who set to "Admin" with no password. Guess what?, afer using it yesterday, today it went into diagnostic mode on startup, but Windows cannot fix it. And I cannot do any form of reset and I cannot rollback any feature or quality update. Any ideas? What would you do, get a replacement (again) from the seller, or get a refund? Or me install Windows 10 (if I can still do that). As an aside: Can Windows 10 make a backup of the OS only? I don't have Windows version number. Maybe the seller can give me it. Thanks. Rich
      My Computer


  2. Posts : 4,911
    Windows 11 Pro 64 Bit 22H2
       #2

    Do a Clean Install of Windows 10 using a USB Flash drive Clean Install Windows 10
      My Computer


  3. Posts : 42
    Windows 10 Pro
    Thread Starter
       #3

    Hi. Chkdsk reports a disk problem. So, I might be able to fix the disk and the problem. However, when I use chkdsk /f I get the message "Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected". However when I look at the volume attributes with DISKPART, it not set read only. And when I use Regedit any changes to the registry, never seem to stick.
      My Computer


  4. Posts : 4,911
    Windows 11 Pro 64 Bit 22H2
       #4

    If you have tried all of these suggestions
    Solved: Cannot Run CHKDSK Write Protected on Windows 11/10/8/7 and it still doesn't work then
    The drive has failed and it needs to be replaced
      My Computer


  5. Posts : 42
    Windows 10 Pro
    Thread Starter
       #5

    I'll do the check. I know what caused the startup failure: I pulled the power cord and that has lead (according to chkdsk), errors on the SSD.
      My Computer


 

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