Lenovo tablet frozen in portrait mode on startup

Page 1 of 2 12 LastLast

  1. Posts : 5
    Windows 10
       #1

    Lenovo tablet frozen in portrait mode on startup


    I have a Lenovo Miix 300-10IBY tablet. When I startup the device Win10 (22H2) loads in portrait mode, there is no response from the touchscreen and the screen won't rotate.

    I normally have a keyboard attachment for this device however I am away and don't have access to it so I am left trying to fix this issue with touchscreen only.

    I was able to boot into safe mode via Command Prompt in the Advanced Boot Options (where the touchscreen works fine), however the issue persists. I also tried a start up repair and an uninstall of the latest update but both options failed.

    Would anyone have a suggestions as to how I could fix this problem please?
      My Computer


  2. Posts : 6,518
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    When did the issue began?
    Can you go to a restore to a point before the issue began?

    What happens if you start on the device on wide screen position?
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    Megahertz said:
    When did the issue began?
    Can you go to a restore to a point before the issue began?

    What happens if you start on the device on wide screen position?
    The issue began after I ran a Disk Clean-up and then restarted the tablet.

    I did also try System Restore but it claims there are no restore points available.

    I started the tablet in wide screen position but it still loads in portrait mode.
      My Computer


  4. Posts : 43,280
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Hi, how full is your 64GB storage? ( looked it up as no specs given).

    Especially when travelling you need to think how you might recover should sthg go wrong.
    It may be you've never enabled System Restore.
    Hint: there's a tutorial on having a restore point created on a schedule.
    System Restore is of limited value in the worst cases of course, and 3rd party disk imaging (e.g.) is strongly recommended as the basis of a backup regime.
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    dalchina said:
    Hi, how full is your 64GB storage? ( looked it up as no specs given).

    Especially when travelling you need to think how you might recover should sthg go wrong.
    It may be you've never enabled System Restore.
    Hint: there's a tutorial on having a restore point created on a schedule.
    System Restore is of limited value in the worst cases of course, and 3rd party disk imaging (e.g.) is strongly recommended as the basis of a backup regime.
    Around 28GB used. It's not my main computer, just something I use when travelling.

    If I can get this issue remedied I will definitely get System Restore working. I assumed it was automatic as I don't recall disabling it.
      My Computer


  6. Posts : 43,280
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    You can try e.g.
    - creating a new user for test purposes, then seeing if you can log in to that user account normally
    - if not, try a RAM check
    - you can of course run
    SFC /SCANNOW
    from an admin command prompt

    Maybe someone will think of something more specific..
      My Computers

  7.   My Computer


  8. Posts : 5
    Windows 10
    Thread Starter
       #8

    Thank you for the suggestions so far but unfortunately no luck.

    Is there any way to re-install the touchscreen via the command prompt?
      My Computer


  9. Posts : 43,280
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    Have you tried creating a new user yet? If all is well with that, the problem lies with your user account, rather than Windows per se.

    And the converse applies. It's a common and useful diagnostic check. You can delete the account afterwards.

    See post #6
      My Computers


  10. Posts : 6,518
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #10

    bazza8 said:
    Is there any way to re-install the touchscreen via the command prompt?
    Yes, you can reinstall the touchscreen drivers.

    dalchina said:
    Have you tried creating a new user yet? If all is well with that, the problem lies with your user account, rather than Windows per se.

    And the converse applies. It's a common and useful diagnostic check. You can delete the account afterwards.

    See post #6


    I agree.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:53.
Find Us




Windows 10 Forums