computer does not show make, model or serial number

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  1. Posts : 13
    windows 8.1
       #1

    computer does not show make, model or serial number


    my computer doesn't appear make or model or serial number my computer was assembled when it was broken the technician put another motherboard how do i solve this version windows 8.1 pro
      My Computer


  2. Posts : 23,142
    Win 10 Home ♦♦♦19045.4291 (x64) [22H2]
       #2

    Hello @vanessa655767 and welcome to TenForums.

    An easy place to start is with Speccy (free).
    Download Speccy | Find your computer specs, free!


    It looks like this, and will give you a general idea. It also has more, deeper info for each category...

    computer does not show make, model or serial number-speccy-jan-2023.png
      My Computer


  3. Posts : 13
    windows 8.1
    Thread Starter
       #3

    but it's no use because every program it doesn't appear
    computer does not show make, model or serial number-captura-de-tela-26-.png every program I try appears the same thing that is in the msinfo32 of the photo
      My Computer


  4. Posts : 23,142
    Win 10 Home ♦♦♦19045.4291 (x64) [22H2]
       #4

    vanessa655767 said:
    but it's no use because every program it doesn't appear
    every program I try appears the same thing that is in the msinfo32 of the photo

    Well, since you haven't filled out your computer specs, I don't know what kind of computer you're talking about.

    BUT... the only things you really need to know are the motherboard and video card make/model, which Speccy WILL show you.



    Lastly, these are English forums. So your screenshots, need to be in English.
    You will probably need to add English to your Windows install.


    Add a Language in Windows 10



    Another advantage, that Speccy has over system info, is that is much more compact. It shows the important information on the front page, like in the picture I posted.


    By way of example... there's two ways to find motherboard drivers. You can use the computer make/model or the motherboard make/model.

    ALL computers have a motherboard. So knowing the motherboard make/model is very useful.
      My Computer


  5. Posts : 2,182
    Windows 10 Pro 64-bit v22H2
       #5

    If the computer has a new motherboard then it is normal to not have any model number or serial number.
      My Computers


  6. Posts : 13
    windows 8.1
    Thread Starter
       #6

    my P5GC-MX motherboard
      My Computer


  7. Posts : 23,142
    Win 10 Home ♦♦♦19045.4291 (x64) [22H2]
       #7

    vanessa655767 said:
    my P5GC-MX motherboard

    P5GC-MX - Support <------ link to your motherboard support page.



    But... like I said. It's much easier for us, to just have a Speccy screenshot.
      My Computer


  8. Posts : 2,905
    Windows 10 Pro for the Bro
       #8

    Does your computer have a sticker like this one on it?

    computer does not show make, model or serial number-image.png

    I got this picture off the internet.
    (I edited it so it doesn't show any serial number / ID number so not to break any forum rules.)

    Does your computer have a sticker like this?
      My Computer


  9. Posts : 13
    windows 8.1
    Thread Starter
       #9

    pepanee said:
    Does your computer have a sticker like this one on it?

    computer does not show make, model or serial number-image.png

    I got this picture off the internet.
    (I edited it so it doesn't show any serial number / ID number so not to break any forum rules.)

    Does your computer have a sticker like this?
    my computer has a sticker but as the computer was replaced the motherboard the serial is no longer valid
      My Computer


  10. Posts : 2,905
    Windows 10 Pro for the Bro
       #10

    Okay.

    So what you're trying to do is to register your new motherboard with Windows 8.1?
    If so: How To Activate Windows 8 after an Installation Or Hardware Upgrade - YouTube
      My Computer


 

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