computer does not show make, model or serial number

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  1. Posts : 13
    windows 8.1
    Thread Starter
       #11

    pepanee said:
    Okay.

    So what you're trying to do is to register your new motherboard with Windows 8.1?
    If so: How To Activate Windows 8 after an Installation Or Hardware Upgrade - YouTube
    I don't need to find out the PC's serial number and not the Windows serial key
      My Computer


  2. Posts : 18,402
    Windows 11 Pro
       #12

    vanessa655767 said:
    I don't need to find out the PC's serial number and not the Windows serial key
    So what is the problem then? All of the motherboard information displayed by programs like Speccy come from the computer's BIOS. It is very common for retail motherboards to not have any of that information stored in the BIOS. It might be on a sticker on the motherboard, or it could have been a sticker on the box it came in. You simply are not going to be able to retrieve that information using software. You are going to have to look closely on the motherboard.
      My Computer


  3. Posts : 2,883
    Windows 10 Pro for the Bro
       #13

    vanessa655767 said:
    I don't need to find out the PC's serial number and not the Windows serial key
    I apologize, I misunderstood what you want.
    What is it exactly that you need? I notice from your screenshot, you're in Brazil? You speak Portuguese?
    (You can use a translator, like this one, to translate to English. To make it easier for you to type exactly what you are looking for):
    computer does not show make, model or serial number-image.png

    (reason why is because I don't understand 100% what you're trying to get from your first post. Are you just looking for an app that would tell you what computer make/model you have?)
      My Computer


  4. Posts : 2,883
    Windows 10 Pro for the Bro
       #14

    I also want to point out that if you are trying to find who makes your computer and what model it is, it will probably not show anywhere anymore, because you said the motherboard was replaced. All that information is stored on the original motherboard that comes with the computer.

    I built my own computer:
    computer does not show make, model or serial number-image.png


    Edit (8:36 my local time):
    The only possible way you can identify your computer's make/model is probably with the booklets that came with it, and by that sticker that I posted earlier...
      My Computer


  5. Posts : 13
    windows 8.1
    Thread Starter
       #15

    yes I speak Portuguese yes since there is no way to change it in msinf


    pepanee said:
    I apologize, I misunderstood what you want.
    What is it exactly that you need? I notice from your screenshot, you're in Brazil? You speak Portuguese?
    (You can use a translator, like this one, to translate to English. To make it easier for you to type exactly what you are looking for):
    computer does not show make, model or serial number-image.png

    (reason why is because I don't understand 100% what you're trying to get from your first post. Are you just looking for an app that would tell you what computer make/model you have?)
    yes I speak Portuguese yes since there is no way to change it in msinfo32 it could be a program that has brazil portuguese you could find it because in bing microsoft because in mine it only appears portuguese it does not appear with brazil

    - - - Updated - - -

    pepanee said:
    I also want to point out that if you are trying to find who makes your computer and what model it is, it will probably not show anywhere anymore, because you said the motherboard was replaced. All that information is stored on the original motherboard that comes with the computer.

    I built my own computer:
    computer does not show make, model or serial number-image.png


    Edit (8:36 my local time):
    The only possible way you can identify your computer's make/model is probably with the booklets that came with it, and by that sticker that I posted earlier...
    I've noticed this that when I translated backwards to see if it was right the text lost its meaning and didn't look the same, but I didn't know I had to do it that way;
      My Computer


  6. Posts : 22,661
    Win 10 Home ♦♦♦19045.4046 (x64) [22H2]
       #16

    @vanessa655767


    That's why I recommended Speccy. It doesn't "need" translated.
    It is a small screenshot, and we all know what the categories are.
    Last edited by Ghot; 23 Apr 2023 at 01:16.
      My Computer


  7. Posts : 18,045
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #17

    Hello @vanessa655767,

    What about this [ As per the Thread title ]?

    Copy & Paste the following [ ALL at once ] into a CMD Prompt and press Enter.

    Code:
    
    @echo off
    PowerShell (Get-CimInstance -ClassName Win32_ComputerSystem ^| Select ^
         @{L="' Manufacturer                           '";E={;if([string]::IsNullOrWhiteSpace($_.Manufacturer)) {'-'} else {$_.Manufacturer}}}, ^
         @{L="' Model'                                  ";E={;if([string]::IsNullOrWhiteSpace($_.Model))        {'-'} else {$_.Model}}} ^| Format-List ^| Out-String -Width 1000).Trim("""`r`n""")
    PowerShell (Get-CimInstance -ClassName Win32_BIOS ^| Select ^
         @{L="' Serial Number                          '";E={;if([string]::IsNullOrWhiteSpace($_.SerialNumber)) {'--^> [NO ''Serial Number'' Present]'} else {$_.SerialNumber}}} ^| Format-List ^| Out-String -Width 1000).Trim("""`r`n""")
    
    
    

    I hope this helps.
      My Computer


  8. Posts : 13
    windows 8.1
    Thread Starter
       #18

    Paul Black said:
    Hello @vanessa655767,

    What about this [ As per the Thread title ]?

    Copy & Paste the following [ ALL at once ] into a CMD Prompt and press Enter.

    Code:
    
    @echo off
    PowerShell (Get-CimInstance -ClassName Win32_ComputerSystem ^| Select ^
         @{L="' Manufacturer                           '";E={;if([string]::IsNullOrWhiteSpace($_.Manufacturer)) {'-'} else {$_.Manufacturer}}}, ^
         @{L="' Model'                                  ";E={;if([string]::IsNullOrWhiteSpace($_.Model))        {'-'} else {$_.Model}}} ^| Format-List ^| Out-String -Width 1000).Trim("""`r`n""")
    PowerShell (Get-CimInstance -ClassName Win32_BIOS ^| Select ^
         @{L="' Serial Number                          '";E={;if([string]::IsNullOrWhiteSpace($_.SerialNumber)) {'--^> [NO ''Serial Number'' Present]'} else {$_.SerialNumber}}} ^| Format-List ^| Out-String -Width 1000).Trim("""`r`n""")
    
    
    

    I hope this helps.
    computer does not show make, model or serial number-captura-de-tela-29-.pngcomputer does not show make, model or serial number-captura-de-tela-29-.pngcomputer does not show make, model or serial number-captura-de-tela-29-.png

    - - - Updated - - -

    computer does not show make, model or serial number-captura-de-tela-39-.png
    Attached Thumbnails Attached Thumbnails computer does not show make, model or serial number-captura-de-tela-30-.png   computer does not show make, model or serial number-captura-de-tela-31-.png   computer does not show make, model or serial number-captura-de-tela-32-.png   computer does not show make, model or serial number-captura-de-tela-33-.png  
      My Computer


  9. Posts : 18,045
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #19

    Hello @vanessa655767,

    vanessa655767 said:
    - - - Updated - - -

    computer does not show make, model or serial number-captura-de-tela-39-.png
    The reasons for the errors is that you ran it in PowerShell. It needs to be run in CMD Prompt as per my post.
      My Computer


  10. Posts : 2,883
    Windows 10 Pro for the Bro
       #20

    From what I'm understanding, I think vanessa is looking for something that would say what make & model her computer is.

    So let's say that I have an HP computer, then she wants an app saying that she has an HP computer, and that app would also say the model number. Right?
    Is there an app out there that would say these two things?
    I've never come across anything that would say that. The only identification would be on some sticker on the computer itself. Right?
      My Computer


 

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