Videos Only Play When Muted

  1. Posts : 2
    Windows 10

    Videos Only Play When Muted

    Hello, just found this forum and hopefully someone can help me with a frustrating problem

    I'm running Windows 10, Version 10.0.19044

    Video's have always been fine until just recently, when I realized they were sluggish, stopping, moving in slow motion, etc, yet as soon as I mute them they work fine. Sound on, won't work properly. Sound off, works properly

    I use Firefox, but have run video's on two other browsers and the problem is still there

    All the updates and drivers for the players I use and tried are up to date

    Any idea's?

    Thank you in advance
      My Computer

  2. Posts : 768
    Windows 10 Pro

    It might be an idea to provide hardware specs so people know what you're talking about
      My Computer

  3. Posts : 2
    Windows 10
    Thread Starter

    Not very computer literate. Is this what you mean?

    Device name Handman777
    Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz 3.60 GHz
    Installed RAM 16.0 GB
    Device ID 53C3EA38-A0B6-4BA1-BAC1-A51520F282C9
    Product ID 00325-95802-49676-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display
      My Computer

  4. Posts : 2,911
    Windows 10 Pro for the Bro

    Did you install the latest drivers from your graphics card's website?

    I'd go to nvidia's website, and download the drivers from there.
    Videos Only Play When Muted-image.png
      My Computer

  5. Posts : 1,591
    win10 home

    What are the "players I use" ?
      My Computer

  6. Posts : 2,911
    Windows 10 Pro for the Bro

    Also check this post out:
    Reddit - Dive into anything
    (clear internet cache)
      My Computer


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