"this app is preventing shutdown" random numbers / letters program?


  1. Posts : 114
    Windows 10 Home
       #1

    "this app is preventing shutdown" random numbers / letters program?


    "this app is preventing shutdown" random numbers / letters program?-341243986_158429110497479_464557033407368082_n.png
    WINDOWS 10 - version 22H2 19045.2846

    sometimes when i restart my PC or shut it down this program comes up which prevents it from shutting down, but what is this program? how do i find it? i tried googling it and searching it with the app "everything" and i can't find anything about it.

    from what ive noticed if i press start and type "about" it has the same exact layout of the DEVICE ID.

    the DEVICE ID in my about section in windows does not match the same program that is shutting down but its the same layout
      My Computer


  2. Posts : 42,467
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    You're looking in the wrong area.
    That looks like e.g. an APP ID used in the registry e.g.
    "this app is preventing shutdown" random numbers / letters program?-1.jpg
      My Computers


  3. Posts : 114
    Windows 10 Home
    Thread Starter
       #3

    dalchina said:
    You're looking in the wrong area.
    That looks like e.g. an APP ID used in the registry e.g.
    "this app is preventing shutdown" random numbers / letters program?-1.jpg
    interesting. what location can i find that in the reg edit? i wanted to see what application is named like that and why its preventing shutdown
      My Computer


  4. Posts : 31
    XP, 7, 10
       #4

    McSweg said:
    interesting. what location can i find that in the reg edit? i wanted to see what application is named like that and why its preventing shutdown
    You can search the ID in regedit as it's written in your screenshot.
      My Computer


  5. Posts : 42,467
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    This free utility has a much better search function:
    O&O RegEditor
      My Computers


  6. Posts : 2,273
    Windows 10 Pro/Windows 7 Ultimate
       #6

    Go to Windows Search and enter powershell. In Power shell enter the following and wait a good 30 seconds or more. Get-WmiObject Win32_Product | Format-Table IdentifyingNumber, Name.

    See if that GUID (Globally Unique Identifier) shows up to its corresponding program in the table shown in Power Shell.
      My Computer


  7. Posts : 2,273
    Windows 10 Pro/Windows 7 Ultimate
       #7

    Thanks for the Rep. Did you actually ID the program to the GUID number in the table given in Power Shell? If yo have, we can see how to prevent this from happening in the first place.
      My Computer


 

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