A Question about an Issue with the Startup Apps Menu and Folders


  1. Posts : 102
    Windows 10 Home
       #1

    A Question about an Issue with the Startup Apps Menu and Folders


    Hello All.

    My mom was gifted a used Dell laptop and she asked me to check it out and see if everything is in order. While checking the various settings, I noticed that the Startup Apps menu was empty. I then noticed that both Startup folders were missing in:

    %AppData%\Microsoft\Windows\Start Menu\Programs
    and
    %ProgramData%\Microsoft\Windows\Start Menu\Programs

    I created new Startup folders in both locations and did a restart. Thankfully, the Startup menu was populated and back to normal.

    I just want to know if that's all there is to it or is there anything else I need to do to ensure that the Startup Apps menu works (and keeps working) properly.

    Thanks.
      My Computer


  2. Posts : 43,190
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    As has been said a number of times on the forum.... the first thing to do with a used PC that has not been professionally clean installed- is to clean install Windows.

    You have no idea what's been done with it, or how it's been used, or what may be lurking on the drive.

    Tutorial available.

    Good luck!
      My Computers


  3. Posts : 102
    Windows 10 Home
    Thread Starter
       #3

    My aunt gave it to her. My mom leaves town tomorrow afternoon and I have to work, so there is no time for me to do a clean install. I ran some SFC, DISM, Defender and Malwarebytes scans and everything seems to be in order. Knowing my mom, I doubt she will be able to do a clean install herself or pay anyone to do one for her.

    While I appreciate your advice, I really would like an answer to my question and not a lecture.
      My Computer


  4. Posts : 43,190
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Why do you answer so rudely and abruptly? That's exactly why you are actually on my ignore list.

    I shouldn't have bothered giving you the benefit of sound advice. Goodbye. Lecture over.

    And I suggest other potential respondents ask themselves whether they wish to subject themselves to that sort of response before spending time on you.
      My Computers


  5. Posts : 102
    Windows 10 Home
    Thread Starter
       #5

    I think you need a time-out to reflect on your oversensitivity.

    I've given you rep points several times in the past, so I don't know why you're so adversarial.
      My Computer


  6. WXC
    Posts : 13,170
    Windows 10 Pro 64-bit 22H2 19045.4046
       #6

    xlr8tx said:
    I ran some SFC, DISM, Defender and Malwarebytes scans and everything seems to be in order. Knowing
    Hello, xlr8tx.

    Considering who gifted it, and what you have already done. I believe you should be good to go. Just keep an eye on it, and advise your Mom, in all the safe surfing habits.

    Although, a clean install would be a sure option, I certainly understand the lack of time.

    Wishing you well.
      My Computer


  7. Posts : 102
    Windows 10 Home
    Thread Starter
       #7

    WXC said:
    Hello, xlr8tx.

    Considering who gifted it, and what you have already done. I believe you should be good to go. Just keep an eye on it, and advise your Mom, in all the safe surfing habits.

    Although, a clean install would be a sure option, I certainly understand the lack of time.

    Wishing you well.
    Thanks for your helpful advice WXC, I appreciate it.

    About my original question though, was my apparent fix to the Startup Apps menu sufficient? Should I do anything else to ensure it works properly?

    Thanks again.
      My Computer


  8. WXC
    Posts : 13,170
    Windows 10 Pro 64-bit 22H2 19045.4046
       #8

    xlr8tx said:
    Thanks for your helpful advice WXC, I appreciate it.

    About my original question though, was my apparent fix to the Startup Apps menu sufficient? Should I do anything else to ensure it works properly?

    Thanks again.
    Likely sufficient. There's really no way of knowing what may have caused it (that I am aware of). I'm confident that is why a clean install was first suggested.

    Personally, for now, I would just run with it. If it gives problems later, then time allowing, you know the best route to take.

    All the best.
      My Computer


  9. Posts : 803
    Windows 10 Pro
       #9

    You may be better off just creating a new User Profile just in case something else is awry
      My Computer


 

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