Shift button shutting down computer

  1. Posts : 24
    Windows 10 Pro 64 bit

    Shift button shutting down computer

    I am on a desktop with 10 pro.
    I was moving my keyboard around and touched some keys and a screen popped up which I immediately closed.

    Unfortunately now whenever I press my shift button it shuts down the computer.
    Does anyone know what I did or how to fix it?
    Thanks in advance!
      My Computer

  2. Posts : 2,911
    Windows 10 Pro for the Bro

    SOLVED: Why does my computer shut down when I press the shift button? - Gateway NV53A24u - iFixit

    Scroll down to the first answer by: Ji Eun Choi
    You have an external keyboard? Try that solution.

    Unplug the USB Wireless Keyboard Transceiver from your Desktop, press AND hold down the Shift key on your keyboard, and while holding down the Shift key, plug in the USB device back in your computer. I have no clue how this does anything, but apparently 7 other people found that to work.
      My Computer

  3. Posts : 24
    Windows 10 Pro 64 bit
    Thread Starter

    Thanks for replying pepanee!

    My keyboard is wired USB.
      My Computer

  4. Posts : 2,911
    Windows 10 Pro for the Bro

    cedar said:
    Thanks for replying pepanee!

    My keyboard is wired USB.
    You're welcome.
    I guess.. try that same method:
    1) Unplug your Keyboard Wire from the Tower
    2) Press, and hold down, that Shift button
    3) While holding down the Shift button, with your other hand, plug the Wire back into the Tower, and let go of Shift afterwards.
    4) Press Shift
    Hopefully it got fixed?

    If not, my suggestion is:
    1) Search for, and open, Device Manager
    2) In the Keyboards section, right click and uninstall every entry there. In my example, there's 2. (If asked to delete all driver files, say yes)
    Shift button shutting down computer-image.png
    3) Unplug your Keyboard from the Tower
    4) Plug it back in. Wait a few moments for Windows to reinstall the drivers...
    5) Open an internet window and try typing stuff to see if the keyboard is all set up.
    6) When typing letters works, Press Shift
      My Computer


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