Strange behavior: Mouse is off, apps won't open, clicking disabled

barzu · 26 Mar 2023

Hi, my laptop HP just started to behave strange: mouse is off by 100 pixels, most apps wont start, the ones that start (System ones) are stuck in loading. This has never happened before, just all of a sudden. I cannot run any system apps to check for malware. Nothing suspicious in Startup. Same behavior in Safe mode. After it just won't click any window, just the desktop

ChkDisk didnt find any problems. Of course I cannot restore from a system point or Repair My PC (I don't know why is these options exist even there, never helped).

The problem persists regardless of USB mouse or touchpad.

Does anyone know what can be the issue? Here are some screenshots:

Win 10 x64 22H2 10.0.19045 Build 19045

Strange behavior: Mouse is off, apps won't open, clicking disabled-viber_image_2023-03-26_16-07-48-603.jpg

Strange behavior: Mouse is off, apps won't open, clicking disabled-viber_image_2023-03-26_16-07-48-653.jpg

Strange behavior: Mouse is off, apps won't open, clicking disabled-viber_image_2023-03-26_16-07-51-666.jpg

Strange behavior: Mouse is off, apps won't open, clicking disabled-viber_image_2023-03-26_16-07-48-435.jpg

Hearsepilot · 26 Mar 2023

Try SFC /SCANNOW from an Admin command prompt

dalchina · 26 Mar 2023

Please complete your specs as far as you can
- make/model/ and here age of laptop and system disk are relevant, as is whether it's a HDD or a SSD.

First check your disk (s):

You could boot from a Win 10 install disk, and check the SMART parameters for your disk(s) (Tutorial available), or better a live boot disk (Google/search if unsure what that is), and use e.g. Crystal Diskinfo (free) - probably on the live boot disk already, or a portable version is available.

If you don't already have one, you can create one using another PC.

Otherwise you could try booting to a command prompt and again chck the SMART params (see Tutorial).

If the disk is ok, then use chkdsk as recormmended.

E.g. chkdsk X: /scan - result right on the GUI.
Change X: so it's the drive letter for your Windows partition as seen from the copmmand prompt.

Do these before trying to modify anything.

If they pass, then you could try SFC /SCANNOW