Wild scrolling again- persists after reboot


  1. Posts : 478
    Windows 10
       #1

    Wild scrolling again- persists after reboot


    Composing this on iPad. PC barely usable. Automatically scrolling despite that option being set OFF. Toggled it on/off several times. Rebooted. Help!

    This is 21H, see I have an option to install 22H ‘Preview’?

    - - - Updated - - -

    Went ahead and updated to Version 22H2 (OS Build 19045.2673) - and SO relieved that it has fixed the problem.

    Any thoughts on what was happening please, with a future reoccurence in mind? Here's the setting I mentioned, that had no effect. Catch 22 so I couldn't even search for help on the PC. iPad to the rescue.

    Wild scrolling again- persists after reboot-scrolling.jpg
      My Computer


  2. Posts : 16,914
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #2

    Terry,

    Your "barely usable" comment makes me think you were also experiencing this in active windows.
    Is that correct?

    I think this has cropped up in previous threads.
    It is also the subject of a current thread - is this the only one having this mouse problem - TenForums

    Best of luck,
    Denis
      My Computer


  3. Posts : 478
    Windows 10
    Thread Starter
       #3

    Thanks Denis, but I don’t think that issue is like mine. Mine was uncontrollable vertical and/or horizontal scrolling whenever the mouse cursor was in any window that had a scroll bar or two of them.

    Just as if that setting was ENABLED.

    It’s not the first time it’s occurred.
      My Computer


  4. Posts : 9,780
    Mac OS Catalina
       #4

    Did you try a different mouse?
      My Computer


  5. Posts : 4,779
    Windows 11 Pro 64 Bit 22H2
       #5

    Well, if it's fixed now, then there is nothing to worry about.
      My Computer


  6. Posts : 478
    Windows 10
    Thread Starter
       #6

    spunk said:
    Well, if it's fixed now, then there is nothing to worry about.
    Well, call me a worrier then!

    I'd still like to understand it better, possibly to
    - minimise the chance of its happening again out of the blue
    - minimse the recovery time (especially for someone without another device at hand to seek help).
      My Computer


  7. Posts : 16,914
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #7

    Terry,

    I make frequent system images & I always retain the last few of them.
    If I was hit with a serious problem I would restore the last pre-problem system image.

    Incidentally, I only just noticed some odd wording in your OP. 22H2 is not a 'Preview', it is the current Windows 10 Version.

    All the best,
    Denis
      My Computer


  8. Posts : 478
    Windows 10
    Thread Starter
       #8

    Try3 said:
    Terry,

    I make frequent system images & I always retain the last few of them.
    If I was hit with a serious problem I would restore the last pre-problem system image.

    Incidentally, I only just noticed some odd wording in your OP. 22H2 is not a 'Preview', it is the current Windows 10 Version.

    All the best,
    Denis
    Hi Denis,

    So far I’ve fortunately never had cause to use my weekly Macrium image. I expect I’ll find it daunting if it happens. But if you’d experienced the behaviour I described you’d appreciate why I fear it would be impossible.

    That also probably explains your other point about 22H. The WU section of Settings was itself very hard to use. I was unable to see the full details because as soon as I scrolled to the top, that part disappeared in a fraction of a second. I consider myself lucky to click what must have been the right button when I glimpsed it. I could just about read the word ‘preview’ at that point. I suspect that the Macrium recovery windows might have been equally difficult to work with. Although hopefully if I chose that option during the reboot option instead of ‘Windows 10’, then it would have been stable?
      My Computer


  9. Posts : 16,914
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    Terry,

    If it happens again, you could also consider disconnecting the mouse and navigating around by using the tab & arrow keys along with keyboard shortcuts.

    I assume you have a Macrium boot disk and/or a Macrium entry added to your boot menu.
    There's no reason to expect either of these to be affected by the problem so you should even be able to use a USB / WiFi mouse in their interface to restore a system image.
    Tabbing & arrow keys will also work. I have tried it; it's awkward but it's possible.


    All the best,
    Denis
      My Computer


  10. Posts : 478
    Windows 10
    Thread Starter
       #10

    Thanks, I’ll switch off my Logitech wireless mouse as a first step next time. And then try a different mouse by plugging in an old USB version as bro67 suggested.
      My Computer


 

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