Error code 0xc0000102, Locked Out

dalchina · 06 Mar 2023

@dalchina would I be able to find a disk image on my SSD since it is out of my laptop now (copying files off it)?

No, not unless you created one and saved it on the same disk- which would be a seriously bad idea anyway, as the disk image file is a form of backup, and you don't keep your backups on the same disk... for obvious reasons.

Typically this is how disk images are created.
a. Install a disk imaging program e.g. Macrium Reflect/ Aomei Backupper etc
b. plug in a large USB disk. The disk images will be created on that USB disk.
c. Set up the disk imaging task- which partitions are to be imaged, where the file containing those images is to be stored, and other rules and parameters e.g. backup retention rules.
d. Run the disk image job.

For example, if imaging Windows, the first time you do that the file created contains a compressed copy of the used parts of partitions being imaged. All of the contents. Typically for a UEFI installation that would be 3 partitions.

Any partition can be imaged- data partitions too.

So... you could save your son a lot of time by simply creating a disk image of your partitions... the image files can be mounted and explored with file explorer.. and files copied from them.

You also know ALL files are present.. none will have been overlooked.

Some data may be hard to retrieve so as to be used in a new O/S - e.g. browser favourites, passwords, data related to an email client... That's best done when the O/S is bootable.

Megahertz · 06 Mar 2023

The iaStorAC.sys is an Intel driver, nothing to do with BIOS. It seems it is corrupted.
Win 10 has a small OS (WinRE) on the recovery partition that allow the user to do some emergency repair on the Win 10 main OS.
This WinRE you can launch from BIOS shortcuts.
With WinRE you can run Dism++ and with it replace the iaStorAC.sys driver. Quite easy task for someone who knows what to do but not easy to explain to others how to proceed.
Did you try to enter on the Recovery enviroment and select a Restore point?

The iaStorAC.sys driver is normally used on computers with RAID array.
Does your laptop has a Optane drive?

spddemun · 06 Mar 2023

dalchina said:

No, not unless you created one and saved it on the same disk- which would be a seriously bad idea anyway, as the disk image file is a form of backup, and you don't keep your backups on the same disk... for obvious reasons.

Typically this is how disk images are created.
a. Install a disk imaging program e.g. Macrium Reflect/ Aomei Backupper etc
b. plug in a large USB disk. The disk images will be created on that USB disk.
c. Set up the disk imaging task- which partitions are to be imaged, where the file containing those images is to be stored, and other rules and parameters e.g. backup retention rules.
d. Run the disk image job.

For example, if imaging Windows, the first time you do that the file created contains a compressed copy of the used parts of partitions being imaged. All of the contents. Typically for a UEFI installation that would be 3 partitions.

Any partition can be imaged- data partitions too.

So... you could save your son a lot of time by simply creating a disk image of your partitions... the image files can be mounted and explored with file explorer.. and files copied from them.

You also know ALL files are present.. none will have been overlooked.

Some data may be hard to retrieve so as to be used in a new O/S - e.g. browser favourites, passwords, data related to an email client... That's best done when the O/S is bootable.

Okay, thanks. For now just need all my documents & such—some already on another Passport.

- - - Updated - - -

Megahertz said:

The iaStorAC.sys is an Intel driver, nothing to do with BIOS. It seems it is corrupted.
Win 10 has a small OS (WinRE) on the recovery partition that allow the user to do some emergency repair on the Win 10 main OS.
This WinRE you can launch from BIOS shortcuts.
With WinRE you can run Dism++ and with it replace the iaStorAC.sys driver. Quite easy task for someone who knows what to do but not easy to explain to others how to proceed.
Did you try to enter on the Recovery enviroment and select a Restore point?

The iaStorAC.sys driver is normally used on computers with RAID array.
Does your laptop has a Optane drive?

I had to look Optane up—no it’s from 2017 & I put a Samsung SSD in a few years ago. I get lost with the new NVMe tech.

I cannot access anything (if you are able to see blue screen posts). Every selection kicks me back to same blue selection screen. Can only access Dell BIOS.

ONLY problem I’ve been having is super hot plug at computer, I mean like it will burn your fingers.
Wonder if that caused or lead to this issue?

Battery constantly not charging because of plug connection (both replaced last year direct from Dell because always compatibility errors if not OEM). I think I’m done with Dell—need a gamer laptop or something, lol!

spunk · 06 Mar 2023

If you can press F2 and Enter Setup (Bios) then there is a listing on the Left Panel that mentions Battery and Charger Health.
If you don't have the OEM charger that came with the computer you may have the incorrect voltage which would cause the charger to overheat and cause problems on the computer, especially at the charging port.

zbook · 06 Mar 2023

Both the MCT and Sea Tools bootable will format the flash drive during the creation of the bootable flash drive.

Ventoy may be an option to have multiple bootable software on the same flash drive.
Ventoy