Laptop will not boot up. I need help really bad.

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  1. Posts : 42,904
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #41

    Disks look ok, good, although the write errors are unexpected.

    You seem to have two disks with Windows installations.. but I note they are designated as RAID.

    I've not dealt with RAID personally, so can't comment on that view. Are you really using RAID?

    Note: the way to upload screenshots (so the reader can click on them and have them expand clearly- yours don't and appear blurred- lower resolution- to me) is - as per tutorial- thus:
    Laptop will not boot up. I need help really bad.-screenshot-.png
      My Computers


  2. Posts : 132
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #42

    I do not know how to use these programs like you do. I did not see the errors that you are talking about. As far as both drives being set up as RAID drives, there again this is something that I know nothing about other than that is the way that the C: drive came in the laptop when I bought it used several years ago and as far as the new D: drive being set up as a RAID drive, that is how the Drive Manager set it up when I installed it. Thanks for letting me know how to upload the pictures correctly. Here they are again inserted and not as an attachment.

    Laptop will not boot up. I need help really bad.-hard-disk-sentinel-screencap.jpg

    Laptop will not boot up. I need help really bad.-partition-wizard-report.jpg
      My Computer


  3. Posts : 41,450
    windows 10 professional version 1607 build 14393.969 64 bit
       #43

    Running disk drive tests is proactive.

    These disk drive tests can run overnight while sleeping:

    1) Open administrative command prompt and type or copy and paste:

    chkdsk /b /v

    Run on each drive using the syntax chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

    C:\WINDOWS\system32>chkdsk /b /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y

    Reboot as needed.



    2) Sea Tools for Windows Long generic test:
    https://www.seagate.com/content/dam/...sInstaller.exe
    https://www.seagate.com/content/dam/...00869623_B.pdf



    3) HD Tune (free or trial version)
    HD Tune website
    Full error scan



    4) These drive tests can run simultaneously:
    a) Sea Tools for Windows
    b) HD Tune long generic test
      My Computer


  4. Posts : 132
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #44

    So, are you saying that I need to download and run Sea Tools and HD Tune both as well as run chkdsk /b /v C: and chkdsk /b /v D: ? But not all at the same time that chkdsk is running?
      My Computer


  5. Posts : 42,904
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #45

    RAID is not configured unless you choose to.. it's quite complicated and involves the BIOS if installing Win 10 to RAID drives.

    I don't know that you can configure RAID retrospectively once Win 10 is installed.

    IF it really was a RAID configuration, I would expect identical partitions between the two drives - the only clue is the RAID designation in the Minitool screenshot.

    Here are some example RAID instructions just for reference and comparison:
    Installing the Operating System onto a RAID Volume—F6 Install Method
    Is your BIOS configured tor RAID?

    Otherwise, I'd be asking why you have a Win 10 installation on two different disks.

    In short, I'm puzzled.

    In Disk Management, you should see the text shown vs C: Crash, Page File etc- that's your boot disk.
    Laptop will not boot up. I need help really bad.-1.jpg

    Have you ever cloned your O/S or added a disk which had Windows already installed on it?

    You're still not uploading your screenshots in the usual way. If I click on the one in post #21, e.g. it expands. Yours don't, alas.
      My Computers


  6. Posts : 41,450
    windows 10 professional version 1607 build 14393.969 64 bit
       #46

    Chkdsk can run on a non-Windows drive while HD Tune and Sea Tools run on the Windows drive.

    When these Chkdsk /b /v switches are running on the Windows drive it must be rebooted (sea tools and HD Tune must run at another time).

    So for the Windows drive: run chkdsk /b /v overnight and then the next night run both HD Tune and Sea Tools.

    (HD Tune and Sea Tools can run during the regular use of Windows but it's best to run them overnight while sleeping)

    For the non-Windows drive chkdsk /b /v can run any time the drive is not in use.
      My Computer


  7. Posts : 132
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #47

    In short, I too am puzzled. I honestly have never cloned my OS. It may be possible that the person I bought the laptop from did though. I have no idea if that is the case. This laptop came with W10 Pro installed on the C: drive. The 1TB D: drive that was also installed by the seller was empty. Here is a screenshot of Disk Management I just took. And BTW, I am using the "insert image" button on the toolbar to add this .JPG screenshot.

    Laptop will not boot up. I need help really bad.-disk-manaagement-screencap.jpg
      My Computer


  8. Posts : 42,904
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #48

    Perhaps you've restored an image of your O/S to the empty drive at some point.

    I would suggest you try removing Disk 0, check your laptop boots and all is ok, then format Disk 0.
      My Computers


  9. Posts : 132
    Windows 10 Pro 64 Bit Version 1909 Build 18363.720
    Thread Starter
       #49

    dalchina said:
    Perhaps you've restored an image of your O/S to the empty drive at some point.

    I would suggest you try removing Disk 0, check your laptop boots and all is ok, then format Disk 0.
    ____________________________________________________________________________________________________ ___________________________

    Let me make sure I have this straight. Physically remove the new 2TB D: drive (Disk 0), then boot up the laptop... that is if it boots without the D: drive. If it does, then reinstall the D: drive and format it completely.

    I do not mind to do that but I will have to wait until my new 2TB portable drive arrives. I would have to back it up completely since it has ALL of my data on it as well as most of the programs I have installed as well. Then I can restore all of that stuff and continue from there.

    Right now, I am going to reboot my laptop so that chkdsk /b /v D: can run and I am going to bed. I will read your replies as soon as I get awake and have a cup of coffee in my hand.

    Thank you all very, very much for helping me through this. Catch you in the later AM. Good Night.
      My Computer


  10. Posts : 41,450
    windows 10 professional version 1607 build 14393.969 64 bit
       #50

    In case it is needed this is a Dell link on RAID:

    https://www.dell.com/support/kbdoc/e...e-workstations
      My Computer


 

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