Win 10 laptop Not keeping time

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  1. Posts : 200
    Win Pro 10x64 21H1 19043.1706
       #1

    Win 10 laptop Not keeping time


    Hi,

    I have Win 10 Home 22H2 19045.2604 120.2212.4190.0 on a HP Laptop Pavilion DV6.

    All updates are correct.

    It will not keep time, no matter what options I have taken so far, including a different time server.

    When I sync it, it gets the correct time, but when I power down etc it stops. I guess stops syncing.

    Any ideas please?

    oz
      My Computer


  2. Posts : 2,184
    Windows 10 Pro 64-bit v22H2
       #2

    ozstar said:
    Hi,

    I have Win 10 Home 22H2 19045.2604 120.2212.4190.0 on a HP Laptop Pavilion DV6.

    All updates are correct.

    It will not keep time, no matter what options I have taken so far, including a different time server.

    When I sync it, it gets the correct time, but when I power down etc it stops. I guess stops syncing.

    Any ideas please?

    oz
    How old is the laptop? Could the CMOS battery be dead? That battery is necessary for the internal clock to keep time when the computer is turned off.
      My Computers


  3. Posts : 4,779
    Windows 11 Pro 64 Bit 22H2
       #3
      My Computer


  4. Posts : 200
    Win Pro 10x64 21H1 19043.1706
    Thread Starter
       #4

    Thanks guys.
    Changed CMOS so we'll see.
      My Computer


  5. Posts : 9,780
    Mac OS Catalina
       #5

    You are not per chance dual booting with Linux?
      My Computer


  6. Posts : 200
    Win Pro 10x64 21H1 19043.1706
    Thread Starter
       #6

    No not this time. Thanks
      My Computer


  7. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #7

    Hello @ozstar,

    Definitely change the CMOS Battery to exclude that from being the culprit. If that does NOT remedy your problem, then you can carry out further diagnostics.

    I hope this helps.
      My Computer


  8. Posts : 200
    Win Pro 10x64 21H1 19043.1706
    Thread Starter
       #8

    Well here we are a few days later and it is still not keeping time.
    I have messed with the sync, auto on/off a few times but nothing seems to work.
    In Services I changed the Time to Auto under Startup, but that didn't help either.
    Not sure where to go now.
    Last edited by ozstar; 26 Feb 2023 at 18:08. Reason: Spelling
      My Computer


  9. Posts : 2,935
    Windows 10 Home x64
       #9

    A shot in the dark: CMOS battery+Laptop battery combo?
      My Computer


  10. Posts : 200
    Win Pro 10x64 21H1 19043.1706
    Thread Starter
       #10

    Yes, it's a new cmos and the dv6 battery shows 100% and is plugged in, but I have a spare battery which I will try to see if that makes any dif.
    It's a mystery fo sho' .

    After trying so many things and on the link 'spunk' gave, I finally went into BIOS and changed the date there and it looks like it is now keeping time. If not I'll be back, as General Macarther said so many years ago. (I'm showing my age )

    I decided to check the heat of the box too while I was at it. Does it look okay?

    Thanks for the help guys.

    oz
    Attached Thumbnails Attached Thumbnails Win 10 laptop Not keeping time-hw-monitor-capture-dv6.png  
    Last edited by ozstar; 02 Mar 2023 at 21:26. Reason: EXTRA INFO- SOLVED
      My Computer


 

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