Problem with old Lumia 540

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  1. NTN
    Posts : 972
    W10 19045.2546
       #11

    df123 said:
    ��
    This is a Windows phone. And I have no access to it, I can not run any backup.
    "old desktop app does not revognize the phone."....you said
    What old app?
      My Computers


  2. Posts : 6
    W10
    Thread Starter
       #12

    NTN said:
    "old desktop app does not revognize the phone."....you said
    What old app?
    Windows Phone Desktop application from MS. Anyway, that apparently can't access SMS, either.
      My Computer


  3. NTN
    Posts : 972
    W10 19045.2546
       #13

    df123 said:
    Windows Phone Desktop application from MS. Anyway, that apparently can't access SMS, either.
    Backup and Restore Windows Phone
    Have you tried this?
      My Computers


  4. Posts : 6
    W10
    Thread Starter
       #14

    NTN said:
    No, I didn't find this one yet. Will have a look. Thanks.

    - - - Updated - - -

    NTN said:

    This 💩💩💩 software demands that iTunes be installed, and still does so after it's been installed. The Mac version sees the 540, but says it can't copy SMS etc.
    Last edited by df123; 19 Feb 2023 at 18:30.
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  5. Posts : 7,901
    Windows 11 Pro 64 bit
       #15

    Try removing and reinserting the battery if removeable to reset the phone.
      My Computers


  6. Posts : 2,911
    Windows 10 Pro for the Bro
       #16

    There's: Windows Device Recovery Tool

    But with this tool, from what I've read, it does a "hard reset" on the phone. See if it has an option to back up your Contacts/SMS/etc and stuff before instead of a hard reset only.
      My Computer


 

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