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  1. Joined : Aug 2015
    Posts : 50
    Windows 10
       03 Sep 2015 #51

    Word Man said: View Post
    While I can tell you there IS a Dell XPS 8700 BIOS version A10 out there with last update to it 16 Jan 2015, I can only say that lines up well with the A10 listed on the box and it may well be the case. I do see the latest BIOS version under Drivers & updates for XPS 8700 is A11, updated 31 Jul 2015.

    As far as video comparisons NVidia versus AMD, I'm not a gamer or otherwise have a focus on video performance so I would be of little use on that subject.

    So this makes this motherboard brand new since the motherboard came out this year so this is the one that I want installed then..yeah when I have them install A11 I will have them do it since the last time I Tried updating the BIOS(Directly from the PC) it installed but verification failed, who knows if that started this mess
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Penn's Woods
    Posts : 1,176
    Windows 10 Home
       03 Sep 2015 #52

    As follow-up to my post #44 - depends on HOW you are trying to upgrade as to whether you can go direct from WIn 8 to Win 10 or whether you have to go through WIn 8.1 to get to Win 10. Check post #9 in this thread: Upgrade from Windows 8 (not 8.1) to Win 10 - anyone done it?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 50
    Windows 10
       03 Sep 2015 #53

    Word Man said: View Post
    As follow-up to my post #44 - depends on HOW you are trying to upgrade as to whether you can go direct from WIn 8 to Win 10 or whether you have to go through WIn 8.1 to get to Win 10. Check post #9 in this thread: Upgrade from Windows 8 (not 8.1) to Win 10 - anyone done it?

    The guy from Dell just emailed me, LOL he said please dont put that motherboard in the computer it is to be shipped back to Dell LOL I can see why, this motherboard is brand new and the one they gave me is old no wonder they want it back. He said the only purpose of them sending it to me was to give me the product key but now that I see that this motherboard is new screw it I want the new one why should I settle for some sloppy seconds when I can get a new one. Seriously Dell Im really disappointed in their quality of service but where else could I go, it was between Dell and HP for desktops so really didnt have another choice
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Penn's Woods
    Posts : 1,176
    Windows 10 Home
       03 Sep 2015 #54

    Lakerfanalways said: View Post
    The guy from Dell just emailed me, LOL he said please dont put that motherboard in the computer it is to be shipped back to Dell LOL I can see why, this motherboard is brand new and the one they gave me is old no wonder they want it back. He said the only purpose of them sending it to me was to give me the product key but now that I see that this motherboard is new screw it I want the new one why should I settle for some sloppy seconds when I can get a new one. Seriously Dell Im really disappointed in their quality of service but where else could I go, it was between Dell and HP for desktops so really didnt have another choice
    It seems kind of silly of them to have shipped the whole thing just to supply you the product key and then expect you to send it back. BUT, I wouldn't recommend messing with them if they asked nicely for you to send it back. At this point, it's probably better to deal with the devil you know than the devil you don't know. I understand it's a pain, but it looks like you just need to make sure your data is backed up and jump through the hoops they've set you. If you have a legal product key in hand, there are guides in this forum to get you back to where you belong, assuming the hardware is functional.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 50
    Windows 10
       03 Sep 2015 #55

    Word Man said: View Post
    It seems kind of silly of them to have shipped the whole thing just to supply you the product key and then expect you to send it back. BUT, I wouldn't recommend messing with them if they asked nicely for you to send it back. At this point, it's probably better to deal with the devil you know than the devil you don't know. I understand it's a pain, but it looks like you just need to make sure your data is backed up and jump through the hoops they've set you. If you have a legal product key in hand, there are guides in this forum to get you back to where you belong, assuming the hardware is functional.


    Yeah he wrote me back saying please dont do anything with the motherboard, I told him I have no idea how to even open up a PC so no worries there LOL he said that installing anything would involve the managers approval..but from what I understand, the product key is only for the new motherboard so wouldnt it not even work with the motherboard I have now? Besides, why should I settle for an old motherboard with A07 BIOS, when I have a new one right here, assuming this motherboard works with my PC
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Penn's Woods
    Posts : 1,176
    Windows 10 Home
       03 Sep 2015 #56

    Lakerfanalways said: View Post
    Yeah he wrote me back saying please dont do anything with the motherboard, I told him I have no idea how to even open up a PC so no worries there LOL he said that installing anything would involve the managers approval..but from what I understand, the product key is only for the new motherboard so wouldnt it not even work with the motherboard I have now? Besides, why should I settle for an old motherboard with A07 BIOS, when I have a new one right here, assuming this motherboard works with my PC
    The product key may easily work with your current motherboard. Why not get all your data backed up and give it a try?

    I can't ethically talk about, much less condone, trying to keep a motherboard they've asked to have back - and that may well undermine any good faith you have with them to get your problem resolved.

    Sorry to if it sounds harsh, but it seems like your choices are to stay on track and act in good faith with Dell or hire a lawyer or throw it out and buy a new one.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 50
    Windows 10
       03 Sep 2015 #57

    Word Man said: View Post
    The product key may easily work with your current motherboard. Why not get all your data backed up and give it a try?

    I can't ethically talk about, much less condone, trying to keep a motherboard they've asked to have back - and that may well undermine any good faith you have with them to get your problem resolved.

    Sorry to if it sounds harsh, but it seems like your choices are to stay on track and act in good faith with Dell or hire a lawyer or throw it out and buy a new one.

    That is true, but remember, I Never asked for a new motherboard, it just arrived at my doorstep. If it wasn't for me mentioning it to Dell they would have had no clue that I even received it. I just want my PC to work probably I dont care if its this motherboard or another one I just want the PC to work like it should
      My System SpecsSystem Spec


 
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