1. Joined : Aug 2015
    Posts : 3
    windows 10
       30 Aug 2015 #1

    Asus laptop


    just loaded W10 unable to use cursor/pointer touch screen works any ideas this is a laptop ?
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       30 Aug 2015 #2

    Check Device Manager, see if you need to install a device driver for the touchpad. Does an external mouse work?

    Also, finish filling out your System Specs. That will help people to now what your hardware is.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 196
    windows 10 (x64)
       30 Aug 2015 #3

    river1 said: View Post
    just loaded W10 unable to use cursor/pointer touch screen works any ideas this is a laptop ?
    Mine is ASUS S400CA. Everything works except auto switching of audio output.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 2
    Win 10
       09 Sep 2015 #4

    Any update on this? I am having the same problem on my Asus S400CA. An external mouse works perfectly. I installed the drivers from the Asus site and can now go into the touchpad control panel and enable it. However, that only allows me to move the cursor with the touchpad, but it will not click (tap or button press).
      My System SpecsSystem Spec


  5. Joined : Sep 2014
    Posts : 234
    10 preview 64bit
       09 Sep 2015 #5

    My Asus x55a


    When i DL 10 it took half a dozen tries to update my touchpad drivers, >>>from WU<<<, keep trying.

    Roy
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 2
    Win 10
       09 Sep 2015 #6

    I assume WU stands for Windows Update? I made sure that I had everything up to date multiple times. Seems to be a driver issue which I would think would have to be fixed by the manufacturer, not MS.
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Arnold, MD
    Posts : 17,447
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       09 Sep 2015 #7

    jh6004 said: View Post
    I assume WU stands for Windows Update? I made sure that I had everything up to date multiple times. Seems to be a driver issue which I would think would have to be fixed by the manufacturer, not MS.
    Yes, WU means Windows Update. Drivers from WU have to first be in WHQL Windows Hardware Certification - Windows Hardware Dev Center. Can also try the vendor's site directly or go on a forum for that vendor and poke around. Also try Device Manager and Update Driver.
      My System SpecsSystem Spec


  8. Joined : Dec 2013
    England
    Posts : 839
    Windows IP 15014Windows 14393.693
       09 Sep 2015 #8

    hawkman said: View Post
    When i DL 10 it took half a dozen tries to update my touchpad drivers, >>>from WU<<<, keep trying.

    Roy
    Hi Roy,
    Try to get the required driver from here:Download ASUS X55A Notebook Drivers for your windows xp, vista, 7 and 8.
    Win8 drivers will work.
      My System SpecsSystem Spec


  9. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 8,215
    Windows 10 IoT
       09 Sep 2015 #9

    You may need to install the ASUS smart Gesture Utility. It installed automatically via Windows update for me on my K75DE. I don't have a touch screen though. Without the Smart Gesture Utility I have no two finger scroll etc.
      My System SpecsSystem Spec


 


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