1. Joined : Aug 2015
    Posts : 2
    win 7
       30 Aug 2015 #1

    freeze after system reset

    I was having major issues on my HP DV7 laptop with win 10 so tried resetting to win 7 and now for 5+ hours has been stuck on "resetting this PC 99%". can I power it off and restart or should I just let it keep going? there was nothing worth saving so not worried about losing anything.
      My System SpecsSystem Spec

  2. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       30 Aug 2015 #2

    Hi dollhoobs,

    Your question is not related to a BSOD, but it could be when you turn your power off and try to restart.
    Breaking the command to return to windows 7 will break your system, but most import is that you could damage your hard drive with bad luck.

    I recommend you to wait until the reset is finished.
      My System SpecsSystem Spec

  3. Joined : Aug 2015
    Posts : 2
    win 7
       30 Aug 2015 #3

    Took 6+ hours but it finished. Thanks for the reply aexO.
      My System SpecsSystem Spec

  4. Joined : Jun 2015
    Posts : 10,902
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       31 Aug 2015 #4

    You're welcome dollhoobbs
      My System SpecsSystem Spec


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