Incorrect detection of Windows 10 Home Edition as Server Edition

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  1. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
       #1

    Incorrect detection of Windows 10 Home Edition as Server Edition


    I have a laptop running Windows 10 Home Single Language, version 21H2, 19044.1865, Windows Feature Experience Pack 120.2212.4180.0.

    The OS came pre-installed on my laptop when I bought it in 2019. I know that this subforum is dedicated to mostly Windows based issues. However, I'm still posting a specific software related issue as I think there is some underlying windows based issue which is causing trouble.

    I'm facing this issue with a software named 'Rhinoceros 3D' . It is wrongly detecting my Windows installation as 'Windows server', whereas it is Windows home edition that came pre-installed when I bought my laptop. This is the first time ever that I'm facing this issue. I've been using Rhino for few years on this laptop and never faced this issue.

    Incorrect detection of Windows 10 Home Edition as Server Edition-windows.png

    Is there some Windows system file or setting in the registry that supplies information to other software about the kind of Windows that the PC or laptop is running? Can it be diagnosed and tweaked accordingly?
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  2. Posts : 4,187
    Windows 11 Pro, 22H2
       #2

    I'm sure that there must be some standard way of determining if running on a client or server edition of Windows, unfortunately, I'm not familiar with that.

    Question: Are you getting that error when you try to install the product or only after it has been installed and you try to run it?

    Some things to check:

    1) Make sure you have the current version. Version 7 indicates that it is supported on Win 8.1, 10, 11.

    2) Right-click the installer and select Properties. On the General tab, if you see a checkbox that says "Unblock", check it, then click on "OK".

    3) If the problem is happening during installation, try once again right-clicking on the installer and selecting properties, but this time go to the Compatibility tab. Try running the compatibility troubleshooter. I have no idea whether this will help for an installer, but it's worth a shot.

    4) If the problem happens after installation, do the same thing as in #3 but for the actual installed executable file rather than for the installer.

    That's all the ideas I have now. Good luck!
      My Computers

  3.   My Computers


  4. Posts : 14,019
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #4

    What I get from Rhinoceros 3D - Wikipedia is the program may be tied into AutoDesk or other CAD/CAM program if installed.
      My Computers


  5. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #5

    hsehestedt said:
    Question: Are you getting that error when you try to install the product or only after it has been installed and you try to run it?
    The installation goes fine. When I run the software , then upon startup I get this message and Rhino closes after pressing the ok button.


    hsehestedt said:
    1) Make sure you have the current version. Version 7 indicates that it is supported on Win 8.1, 10, 11.
    Yes it is happening in version 7.20, 7.19, 7.5 and 7.8. I have version 6 also installed but it runs smoothly.

    hsehestedt said:
    2) Right-click the installer and select Properties. On the General tab, if you see a checkbox that says "Unblock", check it, then click on "OK".
    There's no unblock option. I guess it's already unblocked.

    hsehestedt said:
    3) If the problem is happening during installation, try once again right-clicking on the installer and selecting properties, but this time go to the Compatibility tab. Try running the compatibility troubleshooter. I have no idea whether this will help for an installer, but it's worth a shot.
    I ran the compatibility troubleshooter. I ran it in compatibility mode for 7 and 8 but still faced the same issue. Troubleshooter couldn't identify the problem.
    Last edited by archz2; 08 Aug 2022 at 23:02.
      My Computer


  6. Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #6

    I would expect an application to check for the Windows Edition & Version in the Registry at
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
    The entry ProductName will be, in your case, be Windows 10 Home - I don't know if yours will also add the bit about single language.
    [Don't be confused by the entry ReleaseId being 2009. This entry is no longer in active use and has been allowed to become out of date & useless. Windows now uses the entry DisplayVersion instead.]

    Do you have any reference to Windows Server anywhere in that Registry Key?

    All the best,
    Denis
      My Computer


  7. Posts : 42,984
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Given this is being reported by multiple users (above) it might be best to add yourself to one of those threads on their site to see if this possible bug is resolved.
      My Computers


  8. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #8

    Try3 said:
    I would expect an application to check for the Windows Edition & Version in the Registry at
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
    The entry ProductName will be, in your case, be Windows 10 Home - I don't know if yours will also add the bit about single language.
    [Don't be confused by the entry ReleaseId being 2009. This entry is no longer in active use and has been allowed to become out of date & useless. Windows now uses the entry DisplayVersion instead.]

    Do you have any reference to Windows Server anywhere in that Registry Key?

    All the best,
    Denis

    I get this in the registry key. Don't see Windows Server.
    Incorrect detection of Windows 10 Home Edition as Server Edition-service-issue.png

    - - - Updated - - -

    dalchina said:
    Given this is being reported by multiple users (above) it might be best to add yourself to one of those threads on their site to see if this possible bug is resolved.
    Already added. Haven't seen any solution so far. I thought of posting here as well since it's Windows version detection thing.



    I am currently running a search for the keyword 'Windows Server'. Found this in 'Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\SubSystems'

    Incorrect detection of Windows 10 Home Edition as Server Edition-service-2.png

    This is the only entry in my entire registry that contains the term 'Windows Server'
    Last edited by archz2; 08 Aug 2022 at 23:34.
      My Computer


  9. Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    Your perfectly normal first diagram indicates that your application must be looking in a strange place,

    My equivalent Registry entry for your final diagram is
    %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16
    so I'd say that no application should be looking there to find out the Windows Edition.

    By the way, that entry you blanked out in red in your first diagram can be changed if you want. Nothing else depends on it. The owner & org info appears in your WinVer dialog and that's about it.
    Change Registered Owner and Organization - TenForumsTutorials
    Incorrect detection of Windows 10 Home Edition as Server Edition-another-jobbed-t17.jpg Incorrect detection of Windows 10 Home Edition as Server Edition-winver-ownerkeyv3.png


    Thanks for the rep,
    All the best,
    Denis
    Last edited by Try3; 09 Aug 2022 at 08:25.
      My Computer


  10. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #10

    Problem solved. cexecsvc service was the culprit. I ran sc delete cexecsvc in cmd prompt. That fixed it.

    Solution received from here.
    Rhinoceros : Platform not supported error while launching - #22 by will - Rhino for Windows - McNeel Forum
      My Computer


 

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