Windows 10: Error at shutdown

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  1.    28 Aug 2015 #11

    Good to hear. Hope it's all fixed for ya!
      My ComputerSystem Spec

  2.    31 Aug 2015 #12

    It was fine for two days but now I'm getting the same exact error again. Same problem.

    Is there a way to see which file keeps getting corrupted? If it's a program I don't use I'd rather uninstall it.
      My ComputerSystem Spec

  3.    31 Aug 2015 #13

    Should I start a new thread?

    I did a scan today after the error on shutdown earlier this morning and this is the results. It finds no more corrupt files yet I'm still getting the message on shutdown. The same message from original post.

    Last edited by Arily; 31 Aug 2015 at 17:03.
      My ComputerSystem Spec

  4.    31 Aug 2015 #14

    I googled your issue (i had/have (on & off) this issue with a particular software (Sticky Password)), see whether this helps any -

    Build 10131 Explorer.exe Application error. The instruction at - Microsoft Community

    In essence it says -

    I understand that you are getting explorer.exe – Application error while (shutting down) the computer.

    This usually occurs if the Operating System does not allocate a large enough buffer for the maximum string length that is permitted. When the data is larger than the buffer size, the Winlogon service stops unexpectedly and your computer generates the error message.

    To resolve the issue, please try increasing the virtual memory of your computer and check if the issue persists.

    Follow the steps below to change the virtual memory:


    1. Press Windows Key + E
    2. Right Click on This PC or the name of your computer.
    3. Select Properties and then select Advanced System Settings.
    4. Select Advanced Tab, under Performance, click Settings.
    5. Click on Advanced, Under Virtual memory, click Change.
    6. In the Drive list, click the drive that contains the paging file you want to change.


    If you are still facing the same issue, please perform a clean boot and check if it helps.

    Perform Clean Boot

    A clean boot allows the Windows operating system to launch without any additional programs or services running when you turn the computer on. This allows you to determine if computer issues are caused by a program or service that starts up when you boot the machine.

    Place the computer in clean boot and check if the issue persists. You may follow the article mentioned to perform a clean boot.

    Perform a Clean Boot

    Refer: http://support.microsoft.com/kb/929135

    Note: After performing the troubleshooting steps for clean boot refer to the section“how to reset the computer to start normally after clean boot troubleshooting”.

    Good luck!
      My ComputerSystem Spec

  5.    31 Aug 2015 #15

    What is the recommended virtual memory amount that I should have?

    Currently it's set to automatic.

    What doesn't make sense is I'm getting this message when I'm hardly do much on the computer. Like this morning I turned the computer on checked my email and a couple webpages and shut the computer down and got the error message.
    I shut my computer down every night so I shouldn't have unexpected build up in virtual memory.
      My ComputerSystem Spec

  6.    31 Aug 2015 #16

    Arily said: View Post
    What is the recommended virtual memory amount that I should have?...
    I just checked mine, my minimum custom size is the equivalent of the total RAM in my rig (4 GB) - 4000 MB . The maximum size is double my RAM - 8000 MB. I changed to these settings ages ago and haven't had a problem with the sizes chosen, no performance issues, no blue screens regarding, etc.

    Regardless, it should be set at least to the 'recommended' setting.

    YMMV
      My ComputerSystem Spec

  7.    01 Oct 2015 #17

    I changed my virtual memory manually and it worked for a little bit, however last night when shutting down the computer I got the same exact error message again.
      My ComputerSystem Spec

  8.    01 Oct 2015 #18

    Arily said: View Post
    I changed my virtual memory manually and it worked for a little bit, however last night when shutting down the computer I got the same exact error message again.
    https://support.microsoft.com/en-us/kb/2929203

    sadly the settings charm has gone so try a different method of shutdown.

    http://www.7tutorials.com/7-ways-shu...0-pc-or-device

    my money's on WinX
      My ComputerSystem Spec

  9.    01 Oct 2015 #19

    Ya I've shutdown with the "power charm" in the start menu and by right clicking and hitting shut down either way doesn't matter I get the message. But thank you for the support article I'm glad it says that it's safe to ignore because I was always worried I was doing some damage to my computer.
      My ComputerSystem Spec

  10.    01 Oct 2015 #20

    Arily said: View Post
    Ya I've shutdown with the "power charm" in the start menu and by right clicking and hitting shut down either way doesn't matter I get the message. But thank you for the support article I'm glad it says that it's safe to ignore because I was always worried I was doing some damage to my computer.
    Just for fun, create a new desktop shortcut and put this in "shutdown.exe /s /t 5" (without quotation marks) see what happens.
      My ComputerSystem Spec


 
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