Windows 10 explorer.exe crash, freeze, restart. hang?


  1. mll
    Posts : 12
    win 10
       New #1

    Windows 10 explorer.exe crash, freeze, restart. hang?


    For second and LAST time, I am trying to make windows 10 works with my PC, I upgraded RAM from 4GB to 8GB, coz I thought it could be reason.

    Windows 10 explorer.exe will restart itself, taskbar also, pc will hang, pc will restart itself, etc.

    What I found:

    Code:
    The program explorer.exe version 10.0.10240.16404 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: db8
 Start Time: 01d0e1340823f104
 Termination Time: 0
 Application Path: C:\Windows\explorer.exe
 Report Id: d06adc7d-4d29-11e5-9bc7-b8975a530589
 Faulting package full name: 
 Faulting package-relative application ID:
    Code:
    On Fri 28.8.2015 0:45:13 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\082815-11765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14CC20) 
Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Fri 28.8.2015 0:45:13 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalPerformEndOfInterrupt+0x86) 
Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
    Windows 10 explorer.exe crash, freeze, restart. hang?-capture.png

    Part of CBS:

    Code:
    5-08-28 04:48:05, Info                  CSI    00004fc4@2015/8/28:02:48:05.187 Primitive installers committed for repair2015-08-28 04:48:05, Info                  CSI    00004fc5@2015/8/28:02:48:05.202 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fc6@2015/8/28:02:48:05.218 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fc7@2015/8/28:02:48:05.234 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fc8@2015/8/28:02:48:05.249 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fc9@2015/8/28:02:48:05.265 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fca@2015/8/28:02:48:05.281 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fcb@2015/8/28:02:48:05.296 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fcc@2015/8/28:02:48:05.312 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fcd@2015/8/28:02:48:05.327 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fce@2015/8/28:02:48:05.327 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fcf@2015/8/28:02:48:05.343 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd0@2015/8/28:02:48:05.359 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd1@2015/8/28:02:48:05.374 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd2@2015/8/28:02:48:05.374 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd3@2015/8/28:02:48:05.390 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd4@2015/8/28:02:48:05.406 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd5@2015/8/28:02:48:05.421 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd6@2015/8/28:02:48:05.437 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd7@2015/8/28:02:48:05.437 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd8@2015/8/28:02:48:05.452 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fd9@2015/8/28:02:48:05.468 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fda@2015/8/28:02:48:05.484 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fdb@2015/8/28:02:48:05.499 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fdc@2015/8/28:02:48:05.515 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fdd@2015/8/28:02:48:05.531 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fde@2015/8/28:02:48:05.531 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fdf@2015/8/28:02:48:05.546 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe0@2015/8/28:02:48:05.562 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe1@2015/8/28:02:48:05.577 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe2@2015/8/28:02:48:05.593 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe3@2015/8/28:02:48:05.609 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe4@2015/8/28:02:48:05.609 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe5@2015/8/28:02:48:05.624 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe6@2015/8/28:02:48:05.640 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe7@2015/8/28:02:48:05.656 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe8@2015/8/28:02:48:05.671 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fe9@2015/8/28:02:48:05.671 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fea@2015/8/28:02:48:05.687 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004feb@2015/8/28:02:48:05.702 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fec@2015/8/28:02:48:05.718 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fed@2015/8/28:02:48:05.734 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fee@2015/8/28:02:48:05.734 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004fef@2015/8/28:02:48:05.749 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff0@2015/8/28:02:48:05.765 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff1@2015/8/28:02:48:05.781 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff2@2015/8/28:02:48:05.796 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff3@2015/8/28:02:48:05.812 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff4@2015/8/28:02:48:05.827 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff5@2015/8/28:02:48:05.843 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff6@2015/8/28:02:48:05.859 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff7@2015/8/28:02:48:05.874 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff8@2015/8/28:02:48:05.890 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ff9@2015/8/28:02:48:05.890 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ffa@2015/8/28:02:48:05.906 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ffb@2015/8/28:02:48:05.952 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00004ffc [SR] Verify complete
2015-08-28 04:48:05, Info                  CSI    00004ffd [SR] Repairing 1 components
2015-08-28 04:48:05, Info                  CSI    00004ffe [SR] Beginning Verify and Repair transaction
2015-08-28 04:48:05, Info                  CSI    00004fff Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" :
  Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=}
2015-08-28 04:48:05, Info                  CSI    00005000 [SR] Cannot repair member file [l:20{10}]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, Version = 10.0.10240.16384, pA Host= amd64 Guest= x86, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2015-08-28 04:48:05, Info                  CSI    00005001@2015/8/28:02:48:05.968 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00005002 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" :
  Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=}
2015-08-28 04:48:05, Info                  CSI    00005003 [SR] Cannot repair member file [l:20{10}]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, Version = 10.0.10240.16384, pA Host= amd64 Guest= x86, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2015-08-28 04:48:05, Info                  CSI    00005004 [SR] This component was referenced by [l:258{129}]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.RemoteFX clientVM and UMTS files and regkeys"
2015-08-28 04:48:05, Info                  CSI    00005005 Hashes for file member \??\C:\WINDOWS\SysWOW64\opencl.dll do not match actual file [l:20{10}]"opencl.dll" :
  Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=}
2015-08-28 04:48:05, Info                  CSI    00005006 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10240.16384_none_b928dea146e73395\opencl.dll do not match actual file [l:20{10}]"opencl.dll" :
  Found: {l:32 b:2sxTznCc55DsvhRvAubF+DjE6iWaTbTi4SMxZcHpNGI=} Expected: {l:32 b:3nQy34XEqrcTm+le3PyhNMbyrGuxiT2D5+L7RJQKKgM=}
2015-08-28 04:48:05, Info                  CSI    00005007 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:20{10}]"opencl.dll"; source file in store is also corrupted
2015-08-28 04:48:05, Info                  CSI    00005008@2015/8/28:02:48:05.999 Primitive installers committed for repair
2015-08-28 04:48:05, Info                  CSI    00005009 [SR] Repair complete
2015-08-28 04:48:05, Info                  CSI    0000500a [SR] Committing transaction
2015-08-28 04:48:05, Info                  CSI    0000500b Creating NT transaction (seq 2), objectname [6]"(null)"
2015-08-28 04:48:05, Info                  CSI    0000500c Created NT transaction (seq 2) result 0x00000000, handle @0x73c
2015-08-28 04:48:06, Info                  CSI    0000500d@2015/8/28:02:48:06.031 Beginning NT transaction commit...
2015-08-28 04:48:06, Info                  CSI    0000500e@2015/8/28:02:48:06.156 CSI perf trace:
CSIPERF:TXCOMMIT;182717
2015-08-28 04:48:06, Info                  CSI    0000500f [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
2015-08-28 04:50:08, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2015-08-28 04:50:08, Info                  CBS    TiWorker signaled for shutdown, going to exit.
2015-08-28 04:50:08, Info                  CBS    Ending the TiWorker main loop.
    In event viewer some errors:

    Code:
    Task Scheduler service found a misconfiguration in the NT TASK\Microsoft\Windows\Media Center\UpdateRecordPath definition. Additional Data: Error Value: %SystemRoot%\ehome\ehPrivJob.exe.
    Code:
    Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.
    Code:
    The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
      My Computer
    Quote Quote

  3. icpwolverine
    Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       New #2

    I'm no geek but am trying to help

    have you checked Device Manager for missing drivers? looks like you have a couple of driver issues there

    Windows Media center should have been deleted when windows was installed...


    have you tried using Dism to check the health of the installation?
    press windows key and x key at the same time
    this will let you select command prompt as admin
    type "Dism.exe /Online /Cleanup-Image /ScanHealth" (without quotes note the space before each /) press enter
    let it run
    snip an image of results and post

    next type "Dism.exe /Online /Cleanup-Image /CheckHealth" (without quotes note the space before each /) press enter
    let it run
    snip an image of results and post

    next type "Dism.exe /Online /Cleanup-Image /RestoreHealth" (without quotes note the space before each /) press enter
    snip an image of results and post

    the above dism steps are taken from Microsoft hopefully the restore health one will fix some of the issues
      My Computer
    Quote Quote

 

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