File Properties Check boxes gone

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  1. Posts : 3
    Windows 10
       #1

    File Properties Check boxes gone


    I can no longer remove properties from files. After going to Details, and selecting Remove Properties and Personal Information, there are no check boxes.

    File Properties Check boxes gone-requestor.png

    Any ideas? I have run a full sfc /scannow, and even a complete Tweaking.Com Windows repair pro. No effect.

    thanx

    kes
      My Computer


  2. Posts : 2,916
    Windows 10 Pro for the Bro
       #2

    Welcome to the forums.

    I don't know where they are either in your photo. Instead, you can stay at the Details tab, and click in each Value to edit the info in there:

    File Properties Check boxes gone-image.png
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    All are grey'd out, and cannot be edited. My first thought was that the files were read only, but none show as such in the General tab. I could edit them last week, but now the check boxes are gone, and I cannot edit the metadata at all.

    - - - Updated - - -

    The above example is an .mp4 file. This is the case for all .mp4s on my system. The check boxes do not appear, and I cannot edit the properties or remove any of them at all. Does anyone have any idea what I can do to restore this functionality?
      My Computer


  4. Posts : 2,916
    Windows 10 Pro for the Bro
       #4

    I searched online, and found many thread with people who had this same issue with Windows 10 version 1511. Are you running that version of Windows 10? Aside from that, I don't know how to fix that. Maybe someone else who can respond has a solution.
      My Computer


  5. Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Hi, can confirm mine is ok (for an mp3 file & an mp4) and removal works:
    File Properties Check boxes gone-1.jpg
    I could edit them last week, but now the check boxes are gone, and I cannot edit the metadata at all.
    Do you have a suitable System Restore point you could use?
    Or a recent disk image you can restore? (The routine use of disk imaging is endlessly recommended here).

    These are basic ways to protect yourself, your data and your time, and give yourself more chance of a quick and easy recovery option without having to ask technical questions.

    History: (so often omitted by posters)
    Useful that you say you know this worked a week ago. Thanks.

    What changed around that time?
    - update/upgrade/ installation/uninstallation?
    - the cat walked across the keyboard....?
    - etc

    If no SR point or disk image:
    Please create a new user for test purposes.
    Log in as that user.
    Advise if you see the same problem.
    If not, return to the original user but in Safe Mode.
    Advise if you see the same problem.

    The forum prompted you for your full build number (so we don't have to keep on asking- it's really boring).

    Thanks.
    Last edited by dalchina; 01 Jul 2022 at 03:24.
      My Computers


  6. Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #6

    1 Does it also happen for a new user account [even if you have to create one for test purposes]? Add Local Account ... - TenForumsTutorials
    2 Does it also happen in Safe mode? Boot into Safe Mode - TenForumsTutorials

    Denis
      My Computer


  7. Posts : 3
    Windows 10
    Thread Starter
       #7

    Sorry for long delay, been away from this machine. Yes, problem still exists in both Safe Mode and for a new, test user.

    Just to reiterate for clarity, in the File Properties, Details tab after selecting the link Remove Properties and Personal Information and then clicking the Remove the Following properties from this file radio button, the check boxes are not there. Neither can I edit any other property.

    I have done a restore point to before it happened, run Tweaking.Com's Windows Repair Pro, both without effect.

    Thanx for your patience and help.
      My Computer


  8. Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    By way of an experiment, make a copy of e.g. a folder of files whose properties you can't change onto another disk.

    Then try to change the properties of those.

    https://answers.microsoft.com/en-us/...8-8188502026da

    The forum prompted you for your full build number (so we don't have to keep on asking- it's really boring).
      My Computers


  9. Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #9

    Unless you have a system image from before the problem developed, I'd suggest a Repair install as the next step
    - Despite its name it is a repair procedure not an installation. Your installed applications & your own files should not be affected. Personally, I always do new backups before a Repair installation anyway.
    Repair Install - TenForumsTutorials

    Best of luck,
    Denis
      My Computer


  10. Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    @Dirkmaster - try what I suggested first based on the link I cited, as that's quick and easy.

    If no joy- either do what Try3 suggests, or wait for any other ideas.
      My Computers


 

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