Surface Pro 7 Keeps booting into Safemode

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  1. Posts : 7
    Win10 Win7
       #1

    Surface Pro 7 Keeps booting into Safemode


    At least that's what the blue screen with options is I believe.

    I tried the following. NO I don't have another pc to prepare win10 recovery usb.

    **No system retore points or backup available**

    *Command prompt.

    Sfc /scannow
    >Beginning verification, 100%
    >Windows resource protection could not perform the requested operation

    DISM /Online /Cleanup-Image /RestoreHealth
    Dism does not support servicing Windows PE with the online option

    Dism.exe /Image:C:\ /Cleanup-Image /RestoreHealth
    >100% success.

    SFC /SCANNOW /OFFBOOTDIR=D:\ /OFFWINDIR=D:\Windows
    >did not detect any integrity violations.

    *Restart.
    >Still stuck in safemode.

    *Tried all the tricks. holding down the power until restart. Repeat 3 times in row. Repeat holding down shiftbutton on the typecover (not working?).
    >Nothing.

    *Command prompt.

    bcdedit /deletevalue (current) safe boot.
    >nothing.
    *tried various alterations. safeboot, {current}

    bcdedit /enum
    >the boot configuration data store could not be opened
    >system attempted to load or restore file into registry, but.. blah blah

    Any ideas.

    Windows is shit software. So fragile. 4 months of use. Decides to go wonky. 900 for a MS hardware piece of shit. Videodriver problems and login wonkey at random times. Throttling processor. F* Microshit!
      My Computer


  2. Posts : 9,788
    Mac OS Catalina
       #2

    Has zero to do with Windows, your issue is that your Surface has hardware issues not Software.
      My Computer


  3. Posts : 1,591
    win10 home
       #3

    In the search box,type in ---msconfig >run as administrator ---and check the General and Boot tabs .
    Deselect Safe Boot if it is selected.
      My Computer


  4. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) Please post an image of disk management
    (by default rows and columns are compressed and characters are cut off)

    a) widen these rows: disk 0, disk 1, disk 2, etc. > make sure that no characters are cut off
    b) widen these columns: Status and Volume > make sure that no characters are cut off

    How to Post a Screenshot of Disk Management

    2) Run:
    a) https://www.tenforums.com/attachment...p_plus_log.bat

    b) https://www.tenforums.com/attachment...iskparinfo.bat

    3) Run:
    BSOD - Posting Instructions

    Please upload results directly into this thread or post share links using one drive, drop box, or google drive.
      My Computer


  5. Posts : 4,793
    Windows 10 preview 64-bit Home
       #5

    One other thing to try is in safe mode navigate to system 32 and type CMD in the search box. Scroll down until you see the black prompt box. Right click and select 'run as administrator'. Now type the command bcdedit /deletevalue {current} safeboot (space between bcdedit and foreward slash). Reboot.
      My Computers


  6. Posts : 7
    Win10 Win7
    Thread Starter
       #6

    bro67 said:
    Has zero to do with Windows, your issue is that your Surface has hardware issues not Software.
    What hardware issues do you suspect. I can look through the ssd using the command prompt.


    joeandmarg0 said:
    In the search box,type in ---msconfig >run as administrator ---and check the General and Boot tabs .
    Deselect Safe Boot if it is selected.
    zbook said:
    1) Please post an image of disk management
    (by default rows and columns are compressed and characters are cut off)

    a) widen these rows: disk 0, disk 1, disk 2, etc. > make sure that no characters are cut off
    b) widen these columns: Status and Volume > make sure that no characters are cut off

    How to Post a Screenshot of Disk Management

    2) Run:
    a) https://www.tenforums.com/attachment...p_plus_log.bat

    b) https://www.tenforums.com/attachment...iskparinfo.bat

    3) Run:
    BSOD - Posting Instructions

    Please upload results directly into this thread or post share links using one drive, drop box, or google drive.
    I said it keeps booting into the bluescreen safemode. That's what it is called is it. I cannot get into windows. How do you call that bluescreen menu. I will look at the
    .bat

    I want bcdedit to work. To get it out of persistant safemode boot.
    Last edited by Brazy; 17 Jun 2022 at 06:26.
      My Computer


  7. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    If you can boot into safe mode then that is booting into Windows safe mode where icons are large and resolution is low.
    In safe mode scripts can run and administrative command prompt and administrative powershell are available to run commands.

    If you cannot boot to safe mode then find a flash drive that you can format ( > or = 8 GB).

    On a working computer create a bootable Windows Media Creation Tool (MCT) (Windows 10 iso).

    Create Bootable USB Flash Drive to Install Windows 10

    Download Windows 10 ISO File

    https://www.microsoft.com/en-us/soft...load/windows10


    Insert the bootable MCT / iso into the applicable port on the problematic computer.

    Boot to the flash drive > open Windows Recovery Environment (RE) > perform these steps:

    a) startup repair > indicate whether it does or does not create srtttrail.txt
    b) system restore > indicate whether there are restore points and whether you were able or not able to perform a system restore
    c) open command prompt and type or copy and paste these commands:

    Code:
    bcdedit
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /scanos
    bootsect /nt60 all

    Post images of the command with results.
    Reboot

    Open command prompt and type:
    Code:
    c: 
    dir
    d:
    dir

    Code:
    diskpart
    lis dis
    lis vol
    sel dis 0
    det dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel par 6
    det par
    sel par 7
    det par
    sel dis 1
    det dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par

    Post images of the commands with results into this thread.
      My Computer


  8. Posts : 7
    Win10 Win7
    Thread Starter
       #8

    Hello zbook. Thank you do taking time to help =)

    Obviously I can't take screenshots (no safemode)

    I've got ahold of a usb with the latest win10 image. And used rufus to create it. I changed the UEFI to boot into the usb. And it gave me the advanced options. None of the options like restorepoint or startup repair work. Startup repair says log: but no indication of any txt. Just like booting without the recovery usb.

    I executed all the bootrec commands in command prompt. And they all work except "bootrec /bootfix" it says access denied.

    c: and d: exist.
    diskpart shows multiple partitions inclusing the recovery partitions. 14gb and 8gb. Why all yhis space if it's useless?

    I ran "dism.exe /Image:C:\ /Cleanup-Image /Restorehealth"
    >success.

    Then "sfc /scannow"
    >success found no significant damage.

    Now what can I do.

    I managed to get my personal files off the ssd using xcopy and remdir. So I can do a complete reinstall. But will the new install keep the recovery partitions so I can sell this stupid thing?
    But I also want to know what went wrong. I am all ears.
      My Computer


  9. Posts : 41,462
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Whenever possible take pictures with a camera and then post images or share links into this thread.

    Many times there is no method to find cause and effect.

    With your files backed up you can clean install.

    The disk drive can be tested as needed.

    HD Tune
    Sea Tools for Windows
    HD Sentinel
    etc.
      My Computer


  10. Posts : 7
    Win10 Win7
    Thread Starter
       #10

    With a clean install. Will it preserve the partition with drivers for my surface pro device and the win10 recovery?
    I want to sell it and keep it complete if the buyer ever needs to reset to factory settings.
      My Computer


 

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