UsbUpdate.exe Error

For the last three of four days, I've been getting multiple errors when I check reliability and problems via the control panel with the following name: USBIEUpdate. In the event viewer it lists it as UsbUpdate.exe and refers to C:\WINDOWS\TEMP\invF53C_tmp\Executables\UsbUpdate.exe. When I go to File Explorer, the C:\Windows\Temp is empty. My pc is up to date and clean. I seem to remember that Edge did an update a few days ago. Can someone please point me in the right direction to correct this. Thanks in advance.

This thread should be the right one for you:

https://www.dell.com/community/Inspi...s/td-p/8209472

Dell needs to fix that.

I stopped dell supportassist from running and disabled it at startup. I'll check again tomorrow for crashes. If they do stop, how will I know if and when Dell issues a fix?

- - - Updated - - -

So far, the crashes have stopped. I keep checking daily.

RichardC said:

how will I know if and when Dell issues a fix?

I have no idea if the program updates itself automatically when a new version is available, but I think there will definitely be an info in the linked thread when the bug is fixed.

Hi RichardC:

According to employee DELL-Chris M's 09-Jun-2022 post in LittleMaui's Inspiron 3891, Event Viewer Error - Usbupdate.exe Fails (referenced in post # 2 by Tekkie Boy):

"We have been told the the fix will be an automated update push through SupportAssist."

I had the same issue on my Dell Inspiron 5584 - see my 08-Jun-2022 post <here> in LittleMaui's thread. Many users, including myself, have found that these UsbUpdate.exe errors have now stopped, but the version numbers of SupportAssist, Dell Update and my other Dell utilities have not changed and Dell has not explained how users can confirm that the fix has been applied to their system.

My best guess is that an updated UsbUpdate.exe was pushed out to my system after I launched SupportAssist on 09-Jun-2022 (i.e., during the initial self-check for an active internet connection and any available SupportAssist update) but I really have no idea why the errors suddenly stopped on my system.
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64-bit Win 10 Pro v21H2 build 19044.1706 * Firefox v101.0.1 * Microsoft Defender v4.18.2203.5-1.1.19200.5 * Malwarebytes Premium v4.5.9.198-1.0.1689 * Macrium Reflect Free v8.0.6758 * Dell SupportAssist v3.10.4.18 * Dell Update for Windows Universal v4.5.0 * Dell SupportAssist Remediation v5.5.2.16157 * Inspiron 5583/5584 BIOS v1.18.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Chris M is our Rockstar Dell interface on the Community support forums.

Thanks all for the input. Since stopping it and disabled at start up, I've had no errors. I'll restart it to see it Dell will download a fix. Let you know later.

RichardC said:

Thanks all for the input. Since stopping it and disabled at start up, I've had no errors. I'll restart it to see it Dell will download a fix. Let you know later.

Hi RichardC:

Employee DELL-Chris M posted today in LittleMaui's Inspiron 3891, Event Viewer Error - Usbupdate.exe Fails that "There will be no notification of any sort. The OTA (over the air) update is going to happen for all Dell remediation services (SupportAssist, Alienware Update, Dell Update)."

As far as I can tell the fix will be pushed out silently after you launch your SupportAssist (or whatever Dell update utility you use to check for updates for your Dell software and drivers). The only way you will be able to tell if you received the fix is if Windows Reliability Monitor and Event Viewer stop logging the USBIEUpdate / UsbUpdate.exe errors.

As previously noted, these errors seemed to stop on my own Inspiron 5584 about four days ago.
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64-bit Win 10 Pro v21H2 build 19044.1706 * Firefox v101.0.1 * Microsoft Defender v4.18.2203.5-1.1.19200.6 * Malwarebytes Premium v4.5.9.198-1.0.1699 * Macrium Reflect Free v8.0.6758 * Dell SupportAssist v3.10.4.18 * Dell Update for Windows Universal v4.5.0 * Dell SupportAssist Remediation v5.5.2.16157 * Inspiron 5583/5584 BIOS v1.18.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620