Windows 10: Thumbnails

  1.    27 Aug 2015 #1


    Why, after rotating a photo from landscape format to portrait on my PC, does the thumbnail stay in landscape format even though the photo is now in portrait format?

    In Windows 7 and previous Windows OS's, the thumbnail of photos rotated with the actual photo but in 10 the thumbnail does not rotate with the photo. How can I correct this?
      My ComputerSystem Spec

  2.    27 Aug 2015 #2

    Run disk cleanup to clear cache, so it rebuilds it in portrait view?
    Last edited by Brink; 27 Aug 2015 at 10:53. Reason: added tutorial link for more info
      My ComputerSystem Spec

  3.    28 Aug 2015 #3

    Thanks Bobby. Sounds like a plan. Will try this over the weekend when I'm home again.
      My ComputerSystem Spec

  4.    21 Sep 2015 #4

    It may not be a cache problem. I have the same problem when I am using Microsoft Office 2010 as my default photo viewer.

    Before Windows 10, I used Office 2010 as my default photo viewer and I could rotate the thumbnail 90 degrees and the corresponding actual photo would also rotate 90 degrees. This made it easy to straighten up a bunch of photos without having to open each one by one. Now with Windows 10, when I use Office 2010 and rotate the thumbnail, the corresponding photo does not rotate - just the thumbnail. And if I have the photo open and rotate it and then save & close the photo, the corresponding thumbnail will not automatically rotate to match.

    Since having the problem, I have tried rotating thumbnails and photos using Windows Photo Viewer in Windows 10 and happily it works in the way that Office 2010 used to (i.e. the thumbnails & photos stay locked into the same rotation). Do I have to abandon Office 2010 to keep my thumbnails & photos in sync?

    - Ron79
      My ComputerSystem Spec

  5.    22 Sep 2015 #5

    You're right... I am using Office 2010...
      My ComputerSystem Spec

  6.    23 Jun 2016 #6


    I am having problems with thumbnail rotation orientation as well. Please refer to screenshots below.
    Click image for larger version. 

Name:	2016-06-24.png 
Views:	17 
Size:	1.10 MB 
ID:	86540

    These photo started out with both correct and wrong orientations (suspected cause: orientation lock of the camera phone while taking landscape photos). However, after rotating them with the default windows 10 photo viewer, the thumbnail does not rotate correspondingly - some even rotated in the opposite direction. I ran Disk Cleanup and the .bat file to purge the thumbnail cache - didn't work.

    However, this folder is synchronised with OneDrive: I tried rotating using the web interface of OneDrive for this particular folder:

    Click image for larger version. 

Name:	2016-06-24 (1).png 
Views:	17 
Size:	1.65 MB 
ID:	86541

    I thought that would be the end of it, but no, the windows explorer interface for this folder is still the same, it's worth stressing that the individual photos when viewed with photo viewer is correctly orientated.

    Another trick i tried was to download the entire folder from the web interface, and that too did not work. After decompressing the downloaded zip folder, much to my dismay, the thumbnail are all 180 flipped, but at least now everything is uniformly out of sync. Previously some were in portrait and some landscape.
      My ComputerSystem Spec


Related Threads
Upgraded about a week ago and things have gone fairly well so far, but I just noticed something that really bothers me. The thumbnails for video files are not working. The folder option of show icon never thumbnail is not checked, and in system...
I took and went to post a screenshot and discovered my image thumbnails have vanished. I wonder if Nvidia's Win 10 driver's (353.62) going nuts again. Any ideas? 28199 Edited: Never mind, I'm a dork... I turned off "show thumbnails instead...
I got the free Windows 10 upgrade yesterday and everything seemed to work really well until I tried using the Search Bar. The problem is that although search results are returned (The indexing seems to be correct) the images displayed under the...
So last night before I went to bed, I had 10130 as my build of W10. Worked great, no problems at all with it. Come down this morning and find that overnight I have been upgraded to 10162. As a result, no thumbnails will show. Not even folders in...
Yesterday YouTube deprecated it's V2 API and has moved to V3 API. As a result, the RSS feed URL's have changed as follows: Old Format:...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:15.
Find Us