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lost ability to access modern screen, cortana and apps
I upgraded to windows 10 from windows 7. All was working fine. Now, I can't access the modern start screen, cortana or apps. The following things might have helped cause this: I changed my PCs name, I installed more ram, I created a local log in and there was an update just before this happened. I tried to use a restore point but the laptop said it failed. I have tried the powershell solution with no luck. I have tried creating a new user but it won't let me add a new user.
Can anybody help? thank you