Windows 10: Black screen with HP logo before login menu

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  1. Posts : 5
    Windows 10 64bit pro
       27 Aug 2015 #21

    I had the same problem on hp laptops.. it's afaik the uefi\efi bios problems.. I would suggest you to update your computer to the lates t bios on the HP official page, that solved all my issues.
      My ComputerSystem Spec

  2.    27 Aug 2015 #22

    Im doing a clean install and I didnt had important files except some photos. No problem as I can see. Ill keep you guys updated
      My ComputerSystem Spec

  3. Posts : 470
    Win 10 Pro (x64), OSX 10.11
       27 Aug 2015 #23


    Which HP model you have? Can you give us a little more information.

    Did you install Eset after Windows 10 Upgrade or was installed in Windows 8.1/Windows 7 ?
      My ComputerSystem Spec

  4. WhyMe's Avatar
    Posts : 705
    Windows 10 Pro x64
       27 Aug 2015 #24

    SurayTR said: View Post
    Im doing a clean install and I didnt had important files except some photos. No problem as I can see. Ill keep you guys updated
    ESET Knowledgebase
    Important information about ESET and Microsoft Windows 10
    Alert ID: ALERT49|Last Revised: August 27, 2015
      My ComputerSystem Spec

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