Windows 10: Windows 10 Freezes upon selecting print/ctrl p in any program

  1.    25 Aug 2015 #1

    Windows 10 Freezes upon selecting print/ctrl p in any program

    Hi guys,

    Ever since i upgraded to windows 10 pro, ive been unable to print because whenever i press ctrl-p, in any program like word, excel, pdf viewer, anything the print dialog doesnt show up, instead the cursor changes to the busy sign and it just freezes there. i have to manually close the app via task manager. However, ive noticed on one occasion that if i wait really really long ( > 15 min) the print dialog eventually pops up. ctrl p works in chrome, but when it loads the default print dialog the same problem repeats.

    Using system spec:

    Item Details

    Windows: Windows Version 6.2 (Build 9200)
    Internet Explorer: 9.11.10240.16384
    Memory (RAM): 8112 MB
    CPU Info: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
    CPU Speed: 2499.4 MHz
    Sound Card: Speakers (VIA HD Audio) |
    SPDIF Interface (TX0) (VIA HD A |

    Display Adapters: Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600
    Monitors: 1x; Generic PnP Monitor |
    Screen Resolution: 1536 X 864 - 32 bit
    Network: Network Present
    Network Adapters: Realtek PCIe GBE Family Controller | VMware Virtual Ethernet Adapter for VMnet1 | VMware Virtual Ethernet Adapter for VMnet8 | Anchorfree HSS VPN Adapter | Juniper Network Connect Virtual Adapter | Anchorfree HSS VPN Adapter | Microsoft Hosted Network Virtual Adapter | Microsoft Wi-Fi Direct Virtual Adapter | Intel(R) Dual Band Wireless-AC 3160
    CD / DVD Drives: 2x (D: | G: | ) D: TSSTcorpCDDVDW SN-208FB | G: DTSOFT BDROM
    Ports: COM Ports NOT Present. LPT Port NOT Present.
    Mouse: 5 Button Wheel Mouse Present
    Hard Disks: C: 111.3GB | E: 931.4GB
    Hard Disks - Free: C: 38.7GB | E: 584.8GB
    USB Controllers: 3 host controllers.
    Firewire (1394): Not Detected
    Manufacturer *: American Megatrends Inc.
    Product Make *: W35xSS_370SS
    AC Power Status: OffLine
    BIOS Info: | |
    Time Zone: Malay Peninsula Standard Time
    Battery Status: High
    Motherboard *: Notebook W35xSS_370SS
    SM BIOS: 4.6.5

    Help please :)

    Thank you!!
    Last edited by Wboy; 27 Aug 2015 at 12:54.
      My ComputerSystem Spec

  2.    27 Aug 2015 #2

      My ComputerSystem Spec

  3.    07 Sep 2015 #3

    Hi There,

    Did you ever resolve this issue? I'm experiencing the same thing.

      My ComputerSystem Spec


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