Windows 10 Freezes upon selecting print/ctrl p in any program

Hi guys,

Ever since i upgraded to windows 10 pro, ive been unable to print because whenever i press ctrl-p, in any program like word, excel, pdf viewer, anything the print dialog doesnt show up, instead the cursor changes to the busy sign and it just freezes there. i have to manually close the app via task manager. However, ive noticed on one occasion that if i wait really really long ( > 15 min) the print dialog eventually pops up. ctrl p works in chrome, but when it loads the default print dialog the same problem repeats.

Using system spec:

Item Details


Windows: Windows Version 6.2 (Build 9200)
Internet Explorer: 9.11.10240.16384
Memory (RAM): 8112 MB
CPU Info: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
CPU Speed: 2499.4 MHz
Sound Card: Speakers (VIA HD Audio) |
SPDIF Interface (TX0) (VIA HD A |


Display Adapters: Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600 | Intel(R) HD Graphics 4600
Monitors: 1x; Generic PnP Monitor |
Screen Resolution: 1536 X 864 - 32 bit
Network: Network Present
Network Adapters: Realtek PCIe GBE Family Controller | VMware Virtual Ethernet Adapter for VMnet1 | VMware Virtual Ethernet Adapter for VMnet8 | Anchorfree HSS VPN Adapter | Juniper Network Connect Virtual Adapter | Anchorfree HSS VPN Adapter | Microsoft Hosted Network Virtual Adapter | Microsoft Wi-Fi Direct Virtual Adapter | Intel(R) Dual Band Wireless-AC 3160
CD / DVD Drives: 2x (D: | G: | ) D: TSSTcorpCDDVDW SN-208FB | G: DTSOFT BDROM
Ports: COM Ports NOT Present. LPT Port NOT Present.
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 111.3GB | E: 931.4GB
Hard Disks - Free: C: 38.7GB | E: 584.8GB
USB Controllers: 3 host controllers.
Firewire (1394): Not Detected
Manufacturer *: American Megatrends Inc.
Product Make *: W35xSS_370SS
AC Power Status: OffLine
BIOS Info: | |
Time Zone: Malay Peninsula Standard Time
Battery Status: High
Motherboard *: Notebook W35xSS_370SS
SM BIOS: 4.6.5


Help please :)

Thank you!!