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Cannot reset pc due to no administrator account, tried different optio
I need help please with a windows 10 pc, I think I messed it up, i think i accidentally deleted administrator account and made a local account but now I cannot reset the pc back to factory because when the window pops up there is only the NO option, the yes option is not there to allow the pc to reset, it says enter a admin username and password, but no box to put it in, I also tried the safe mode with command prompt and typed in "net localgroup administrators (name of admin account) /add and it just says "there is no such global user or group" or "the specified local group does not exist" I just want to reset the pc back to how it was so I can start fresh? Oh I have also tried give admin rights to the local account but when I press apply it says access denied.
Please help me someone, I've had enough now.
Thanks in advance guys