Unable to delete useless powerdirector folder.

Page 1 of 2 12 LastLast

  1. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
       #1

    Unable to delete useless powerdirector folder.


    I have Acer Nitro 5 AN515-52 laptop running 64 bit windows 10 version 21H1 (Build 19043.1415).I have a folder in this location. C:\Program Files\WindowsApps\CyberLinkCorp.ac.PowerDirectorforacerDesktop_14.0.4304.0_x64__ypz87dpxkv292.

    It's a 1GB folder of I suppose an app called 'PowerDirector' which I'm not using at all. Here's a snapshot from spacesniffer app showing its contents.

    Unable to delete useless powerdirector folder.-image.png



    I try to delete the folder but it keeps saying that I need permission from SYSTEM to delete this folder.
    Unable to delete useless powerdirector folder.-image.png


    I have only one user account which has all the admin privileges. Please help me in deleting this folder.
    Last edited by archz2; 08 Jan 2022 at 07:12.
      My Computer


  2. Posts : 2,142
    Windows 11 Pro (latest update ... forever anal)
       #2

    Boot into a Linux distro USB (like Mint or Puppy). In most cases, it ignores Microsoft control-freak conditions and let's you delete things like this. (If you want help with creating a USB, let's know).

    Ah, Cyberlink ... just like many of the useless antivirus software nasties, the only way they can get on computers is come embedded with the brand-name device or as bloatware hanging on to other software. Well rid of it.
      My Computers


  3. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #3

    If you have a Macrium Reflect Rescue USB, you can also boot from it and gain powerful access to remove the folder.

    Backup and Restore with Macrium Reflect
      My Computer


  4. Posts : 4,795
    Windows 11 Pro 64 Bit 22H2
       #4

    First try to uninstall Cyberlink PowerDirector in Apps and Features. If it is not listed, there, then download Revo Uninstaller. If the app isn't in the list use Hunter Mode to drag the bullseye to a file in the PowerDirector folder to uninstall.
      My Computer


  5. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Hi, this sort of topic has been discussed on numerous occasions.

    a. Get Emco Unlockit, free. This can schedule deletion of anything on restart. People who've tried it have liked it.
    Unlike many, works with folders and files.

    This makes this easy.

    or
    b. Boot your PC from a live boot disk, or you could use a Windows installation disk, and via 'Repair your computer' to a command prompt if familiar with that.

    However, where remnants of programs are in question, you might prefer to use an uninstaller that can also check for other remnants, using forced uninstall, starting from any exe file or folder related to the program.

    E.g. Wise Uninstaller is one of the few ones that offer this for free.

    You might find you have a lof of registry entries remaining for this program.
      My Computers


  6. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #6

    spunk said:
    First try to uninstall Cyberlink PowerDirector in Apps and Features. If it is not listed, there, then download Revo Uninstaller. If the app isn't in the list use Hunter Mode to drag the bullseye to a file in the PowerDirector folder to uninstall.
    As expected it wasn't listed in apps and features in Windows 10 UI, neither in the Revo unisntaller lists of installed apps.
    I tried this hunter method. Here's what kept happening.



    I'll




    I'll try Emco Unlockit and post back with my results.



    - - - Updated - - -

    dalchina said:
    Hi, this sort of topic has been discussed on numerous occasions.a. Get Emco Unlockit, free. This can schedule deletion of anything on restart. People who've tried it have liked it.Unlike many, works with folders and files.
    This worked!! I was finally able to delete those stubborn folders!
    dalchina said:
    Hi, this sort of topic has been discussed on numerous occasions.However, where remnants of programs are in question, you might prefer to use an uninstaller that can also check for other remnants, using forced uninstall, starting from any exe file or folder related to the program.E.g. Wise Uninstaller is one of the few ones that offer this for free.You might find you have a lof of registry entries remaining for this program.
    The program isn't listed in wise uninstaller.

    Okay a separate question not related to this. The scan found multiple versions of intel graphics drivers. Surprisingly I only update my intel drivers.

    When I chose the option of 'safe uninstall' I got this popup question in which I selected 'No'.

    What should I do to delete these multiple installations of the same driver? I can reclaim lots of space!
    Unable to delete useless powerdirector folder.-image.png


    I checked the version number. They are all the same but the filesize of the installation is different!

      My Computer


  7. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    As a leftover, the program won't be listed, probably because it's been uninstalled.

    If the folder was pure data, fine - but it wasn't.

    As the folder contained exe/dll files, then the program was not completely uninstalled.

    The point there was then to use the "Custom Uninstall" option - a similar feature is available in Revo Pro, not free.
    Unable to delete useless powerdirector folder.-1.jpg

    - the right-most button.

    However, as you've now removed the folder, you may or may not have exe or dll files or folders left related to the program.

    And you may still have lots of registry keys related to the program - try searching the registry.

    Or you may be lucky, and it's all gone... but I very much doubt that.
    --------------------------------------------
    As to the driver, I wouldn't try uninstalling that using the program without being absolutely certain what those entries relate to.

    Surprisingly I only update my intel drivers.
    How do you do that? Manually?

    I wonder if the entries simply relate to your multiple attempts to update it. Something strange about that- and frequent updates of that are really not necessary. I leave that to Windows (this PC only has Intel ingegrated graphics).

    It's possible that you have many copies here:
    The driver store is a trusted location of inbox and third-party driver packages. Before a driver can be installed, it must first be injected into the driver store which is located under C:\Windows\System32\DriverStore\FileRepository.
    This free tool can be used to inspect that:
    Unable to delete useless powerdirector folder.-1.jpg
      My Computers


  8. Posts : 34
    Windows 10 22H2 19045.3570
       #8

    This may be a silly question but does not "Uninstall" from Settings / Apps & Features or from the Start menu work?

    Unable to delete useless powerdirector folder.-pd_uninstall.png
      My Computer


  9. Posts : 42,989
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    Given
    As expected it wasn't listed in apps and features in Windows 10 UI, neither in the Revo unisntaller lists of installed apps.
    I would expect not. Presume a failed or incomplete uninstall...

    My practice routinely when uninstalling is to use Geek Uninstaller (free version)- faster than Revo to start, and runs the standard installer then a scan for leftovers- which often there are.
      My Computers


  10. Posts : 374
    Windows 10-64 bit (version 1909 build 18363.628)
    Thread Starter
       #10

    dalchina said:
    As a leftover, the program won't be listed, probably because it's been uninstalled.

    If the folder was pure data, fine - but it wasn't.

    As the folder contained exe/dll files, then the program was not completely uninstalled.

    The point there was then to use the "Custom Uninstall" option - a similar feature is available in Revo Pro, not free.
    Unable to delete useless powerdirector folder.-1.jpg

    - the right-most button.

    However, as you've now removed the folder, you may or may not have exe or dll files or folders left related to the program.

    And you may still have lots of registry keys related to the program - try searching the registry.

    Or you may be lucky, and it's all gone... but I very much doubt that.
    --------------------------------------------
    As to the driver, I wouldn't try uninstalling that using the program without being absolutely certain what those entries relate to.


    How do you do that? Manually?



    I use Intel's official driver support assistant to update my drivers.

    Unable to delete useless powerdirector folder.-image.png


    I used driver store explorer as suggested by you. Here's what I got. It shows only one installation of Intel's graphics drivers.
    https://i.imgur.com/PeWp5Ms.mp4
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:50.
Find Us




Windows 10 Forums