1.    24 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)


    So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I click on the "+" sign to add an account and it will not let me click on the button ( Well i can click it but nothing happens). So I thought it was a problem with my Mail app and went to install it again via the app store and i couldnt click on the button to install the app labled "free." I have attached a picture with the types of buttons i cannot click. Please let me know if anyone is aware of this issue. This is a huge problem for me

    Click image for larger version. 

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ID:	33656
      My ComputerSystem Spec
  2.    24 Aug 2015 #2
    Join Date : Oct 2014
    Mid-Hudson Valley, NYS
    Posts : 273
    Windows 10 Insider Program, Linux Mint 18.2, LinuxLite, Ubuntu 17.10

    Quote Originally Posted by ztwhitman View Post
    So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I click on the "+" sign to add an account and it will not let me click on the button ( Well i can click it but nothing happens). So I thought it was a problem with my Mail app and went to install it again via the app store and i couldnt click on the button to install the app labled "free." I have attached a picture with the types of buttons i cannot click. Please let me know if anyone is aware of this issue. This is a huge problem for me

    Click image for larger version. 

Name:	Capture.PNG 
Views:	3 
Size:	274.4 KB 
ID:	33656
    Are you signing-in with an MS account?

    Rich
      My ComputerSystem Spec
  3.    24 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by rmonroe36 View Post
    Are you signing-in with an MS account?

    Rich
    Rich, it wont even let me click the "Sign in" button
      My ComputerSystem Spec
  4.    24 Aug 2015 #4
    Join Date : Oct 2014
    Mid-Hudson Valley, NYS
    Posts : 273
    Windows 10 Insider Program, Linux Mint 18.2, LinuxLite, Ubuntu 17.10

    Quote Originally Posted by ztwhitman View Post
    Rich, it wont even let me click the "Sign in" button
    Are you saying you cannot access Settings > Accounts? From here you can manage/check your accounts.
      My ComputerSystem Spec
  5.    24 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by rmonroe36 View Post
    Are you saying you cannot access Settings > Accounts? From here you can manage/check your accounts.
    correct, even here where it says "sign in with a microsoft account" i can click it but nothing works. not sure why
      My ComputerSystem Spec
  6.    24 Aug 2015 #6
    Join Date : Jul 2015
    Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro

    I was gonna suggest creating another user but if nothing happens when you left click its moot


    what about using the tab key to cycle thru the buttons when it highlights one press enter
      My ComputerSystem Spec
  7.    24 Aug 2015 #7
    Join Date : Oct 2014
    Mid-Hudson Valley, NYS
    Posts : 273
    Windows 10 Insider Program, Linux Mint 18.2, LinuxLite, Ubuntu 17.10

    Quote Originally Posted by ztwhitman View Post
    correct, even here where it says "sign in with a microsoft account" i can click it but nothing works. not sure why
    You may have to "refresh" your system. Before doing that you might try using "SFC /scannow" from a Command Prompt (Administrator). This might correct system file problems. Here is link on refresh:
    http://windows.microsoft.com/en-us/w...-in-windows-10

    Rich

    Edit: If you need help with SFC, Brink's tutorial here: https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputerSystem Spec
  8.    25 Aug 2015 #8
    Join Date : Aug 2015
    UK
    Posts : 8
    windows 10

    What Antivirus are you using? Possible conflicts, suggest you disable and see if it's your antivirus, make sure you enable Defender.
      My ComputerSystem Spec
  9.    25 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by WillWord View Post
    What Antivirus are you using? Possible conflicts, suggest you disable and see if it's your antivirus, make sure you enable Defender.
    I literally just installed Windows 10 so i didnt get around to even putting antivirus on it yet. not sure what the heck is going on.
      My ComputerSystem Spec

 


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