Windows 10: Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)

  1.    24 Aug 2015 #1

    Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)


    So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I click on the "+" sign to add an account and it will not let me click on the button ( Well i can click it but nothing happens). So I thought it was a problem with my Mail app and went to install it again via the app store and i couldnt click on the button to install the app labled "free." I have attached a picture with the types of buttons i cannot click. Please let me know if anyone is aware of this issue. This is a huge problem for me

    Click image for larger version. 

Name:	Capture.PNG 
Views:	3 
Size:	274.4 KB 
ID:	33656
      My ComputerSystem Spec


  2. Posts : 261
    Windows 10 & Windows 10 Insider Program, Linux Mint 18, Zorin, elementary OS
       24 Aug 2015 #2

    ztwhitman said: View Post
    So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I click on the "+" sign to add an account and it will not let me click on the button ( Well i can click it but nothing happens). So I thought it was a problem with my Mail app and went to install it again via the app store and i couldnt click on the button to install the app labled "free." I have attached a picture with the types of buttons i cannot click. Please let me know if anyone is aware of this issue. This is a huge problem for me

    Click image for larger version. 

Name:	Capture.PNG 
Views:	3 
Size:	274.4 KB 
ID:	33656
    Are you signing-in with an MS account?

    Rich
      My ComputerSystem Spec

  3.    24 Aug 2015 #3

    rmonroe36 said: View Post
    Are you signing-in with an MS account?

    Rich
    Rich, it wont even let me click the "Sign in" button
      My ComputerSystem Spec


  4. Posts : 261
    Windows 10 & Windows 10 Insider Program, Linux Mint 18, Zorin, elementary OS
       24 Aug 2015 #4

    ztwhitman said: View Post
    Rich, it wont even let me click the "Sign in" button
    Are you saying you cannot access Settings > Accounts? From here you can manage/check your accounts.
      My ComputerSystem Spec

  5.    24 Aug 2015 #5

    rmonroe36 said: View Post
    Are you saying you cannot access Settings > Accounts? From here you can manage/check your accounts.
    correct, even here where it says "sign in with a microsoft account" i can click it but nothing works. not sure why
      My ComputerSystem Spec


  6. Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       24 Aug 2015 #6

    I was gonna suggest creating another user but if nothing happens when you left click its moot


    what about using the tab key to cycle thru the buttons when it highlights one press enter
      My ComputerSystem Spec


  7. Posts : 261
    Windows 10 & Windows 10 Insider Program, Linux Mint 18, Zorin, elementary OS
       24 Aug 2015 #7

    ztwhitman said: View Post
    correct, even here where it says "sign in with a microsoft account" i can click it but nothing works. not sure why
    You may have to "refresh" your system. Before doing that you might try using "SFC /scannow" from a Command Prompt (Administrator). This might correct system file problems. Here is link on refresh:
    http://windows.microsoft.com/en-us/w...-in-windows-10

    Rich

    Edit: If you need help with SFC, Brink's tutorial here: https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputerSystem Spec

  8.    25 Aug 2015 #8

    What Antivirus are you using? Possible conflicts, suggest you disable and see if it's your antivirus, make sure you enable Defender.
      My ComputerSystem Spec

  9.    25 Aug 2015 #9

    WillWord said: View Post
    What Antivirus are you using? Possible conflicts, suggest you disable and see if it's your antivirus, make sure you enable Defender.
    I literally just installed Windows 10 so i didnt get around to even putting antivirus on it yet. not sure what the heck is going on.
      My ComputerSystem Spec


 

Related Threads
Help how do i change this back as i inadvertently clicked the box that popped up and forgot to uncheck make default open with for all email links, now when i click on a link it opens mail on win ten, how to change that help appreciated please.
Got a brand new company laptop to do a complete clean install of Win 10 Ent. Install works perfect and all seems to be ok but where is Windows Store and Windows Mail.... and Cortana etc. TYIA
Woke up this morning to windows store app when i open it just doing a circle thing, and windows mail will open but wont let me do anything, what is going on, beginning to think windows 10 was a big mistake. How do i fix it please thanks much.
Change Window Buttons? in Customization
Hello, I was wondering if there was a way to change the look of the window buttons to something like Windows 8. Here's what that looks like: http://i.imgur.com/DLAdn1U.png Thanks for reading.
Read more... See also: How to Hide or Show Task View Button on Taskbar in Windows 10 How to Hide or Show Search Button on Taskbar in Windows 10
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:07.
Find Us