Your organization's administrator turned off the service required to..

smoketoxdoc · 18 Dec 2021

"Your organization's administrator turned off the service required to use this feature"

I am the owner and only person in my organization. The above message came when i was attempting to modify the settigns on Outlook in Microsoft Office 365. I have seen similar statments from other parts of Office 365 an Win 10. How do I make myself my orgnization's admininstrator?

Thank you,

John

Windows 10 Pro
21H2
19044.1415

W10 Tweaker · 18 Dec 2021

Hi John

What exactly were you attempting to modify in Outlook?

In Outlook, look at the Privacy settings in File/Options/General/Privacy settings.

Your organization's administrator turned off the service required to..-1218-outlook-privacy-settings.jpg

Certain configurations to these settings could result in the message you posted.

Windows 10 Pro has access to extra features beyond the Home version. The Group Policy Editor allows extra controls to lock out features from all users including administrators.

In a work environment with an Enterprise version of Windows, the system admin would be able to lockout almost all advanced features from regular users.

Hold the Win key + R to launch a Run dialogue window and type or copy & paste the following followed by enter;

Code:

gpedit.msc

Open Local Group Policy Editor in Windows 10

There are a few settings specific to Microsoft Office 365 Outlook & Microsoft Outlook.

Check Computer Configuration/Administrative Templates/All settings. Scroll down to Microsoft Office 365 Outlook & Microsoft Outlook.

Also check User Configuration/Administrative Templates/All settings. Scroll down to same as above.

smoketoxdoc · 19 Mar 2022

I finally tried your suggestion. In both areas, I changed then to enabled for Outlook 365 and PowerPoint 36, andd it did not work. I probably don't know what I am doing. Some specific help would be appreciated. Thank you, John

geobrick · 15 Mar 2024

W10 Tweaker said:

In Outlook, look at the Privacy settings in File/Options/General/Privacy settings. Certain configurations to these settings could result in the message you posted.

Thanks W10 Tweaker.
Checking the box for "Turn on experiences that download online content." worked for me.
I'm not sure why it works because the box for "Turn on all connected experiences" was already checked. Shouldn't that mean "all"? Apparently not.