New
#1
Cannot open Boot Menu
I’m using a Dell i3670 with win10 UEFI. Pressing F12 repeatedly during startup brings up a screen with blue, yellow and white letters instead of the boot menu. The statement with white letters says Secure Boot is on. I tried turning secure boot off, but it did not help. I get the same screen, except secure boot is off. Fast Boot and Bitlocker are off. I heard using shift>restart at shutdown might fix the problem. It did not help me. Current windows updates are installed
My computer is very slow, and I wanted to use the Media creation tool to get a fresh start.
A computer technician told me that you cannot access the boot menu using the more recent Dell computers, and that another computer is used.