How do I get to safe mode from boot in HP Pavilion 15-Au023cl

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  1. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #11

    JoshuaM said:
    Something that was odd is that the bios say 12/23/2020 but the update says 12/18/2020. The version in the system info says “insyde” but the download says intel. I don’t know if that means anything, but they both are December 2020.
    What does the HP website have for latest BIOS date for your PC?

    “insyde” - never heard of this before until I looked for it now and found Insyde Software | UEFI Firmware & Engineering Services Provider
      My Computer


  2. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #12

    JoshuaM said:
    I bought a newer windows 10 laptop. I’m wondering if I should just try to install everything to the new laptop. Every time windows 10 updates, this bios update must be reinstalled. Also, it is difficult to determine if I’m being hacked on the current laptop or there is a hidden Trojan. But I am weary about trying to move everything as I wonder if all software will be compatible. On the current laptop, I’ve seen windows updates hide software and make software stop working. I found a way to stop updating windows by stopping a service, but this seems like I’m taking chances either way. I will likely have to update windows on the new laptop or will immediately disable them. I’ve posted on another thread for advice about the virus and am waiting on avast about it too. The bios issue is really weird since it shows it is installed but HP still tells me it needs updated. I’m not an expert about transferring data. I just know about backing up and installation. When it comes to incompatibility issues with hardware and software due to windows updates I am at a loss. These machines are supposed to be compatible with Windows 10, but then they keep having issues. I’m told by someone who worked for intel and heard in other places that they are made to last a certain amount of time. It seems odd to me. The systems work and the software works, but updates make things need fixed or if you don’t know what to do, you must buy a new system. In the past, I just saw hard drives basically burn out. It has nothing to do with updates.
    You should make a Macrium Reflect backup of this new PC before doing anything with it:
    Backup and Restore with Macrium Reflect
    And make a bootable Macrium Reflect Rescue USB too.

    Then you can install your software to this new PC and have to backup image to restore if you start running into odd problems and need to start with the initial backup image you made.

    Suggest you run full scans on your PC with Windows Defender and MalwareBytes Free to rule out viruses and trojans, etc. I'm afraid I don't know how to determine if you're being hacked, etc, other to suggested running those scans.
      My Computer


  3. Posts : 221
    windows 10 64 bit
    Thread Starter
       #13

    I understand that this site says to use that software for systems with software on them, but why for systems with nothing but possibly OEM webcam and windows? Is this in case my software is infected? I’m really conflicted about both systems and waiting still from Avast and the other thread regarding info about Farbar. It seems like either way, I better disable updates, considering all the trouble I’ve had with them.
      My Computer


  4. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #14

    JoshuaM said:
    I understand that this site says to use that software for systems with software on them, but why for systems with nothing but possibly OEM webcam and windows? Is this in case my software is infected? I’m really conflicted about both systems and waiting still from Avast and the other thread regarding info about Farbar. It seems like either way, I better disable updates, considering all the trouble I’ve had with them.
    If you're referring to the new PC, yes, I suggest you make a backup image of it before doing anything to it as you seem concerned that your other PC may be infected. When I buy an new PC, I like to have a backup image of the virgin system in case something unforeseen happens while I'm installing my software on it - so I can easily and quickly go back to virgin condition.
      My Computer


 

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