Clicking a folder in explorer opens another window and another window

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  1. Posts : 18
    Windows 10 Home 10.0.19042
    Thread Starter
       #11

    dalchina said:
    Thanks for the clarification.

    a. Which option do you have here?
    Attachment 349119

    The second one would produce what you describe.
    @Bree covered this in post #2.

    Could you post a screenshot of what you see there?

    b. If you have the first option checked, then please create a new user for test purposes. Log in as that user.
    Do you then see the same problem?

    If not, that would help to explain why the in-place upgrade repair install you think you may have done and other such general windows repairs have not helped.
    Clicking a folder in explorer opens another window and another window-2021-10-20_03h11_24.pngClicking a folder in explorer opens another window and another window-2021-10-20_03h11_55.png
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  2. dalchina's Avatar
    Posts : 33,795
    Win 10 Pro (1903) (2nd PC is 21H2)
       #12

    Thanks - await the new user check.
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  3. Posts : 18
    Windows 10 Home 10.0.19042
    Thread Starter
       #13

    dalchina said:
    Thanks - await the new user check.
    Hi, I have no idea what that means.
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  4. steve108's Avatar
    Posts : 16,410
    19041.1348 - 2004/20H1 Pro x64
       #14

    izzyforeal said:
    Hi, I have no idea what that means.
    Check if the problem happens for a different user account on the PC.
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  5. dalchina's Avatar
    Posts : 33,795
    Win 10 Pro (1903) (2nd PC is 21H2)
       #15

    You quoted this in your post #11....

    b. If you have the first option checked, then please create a new user for test purposes. Log in as that user.
    Do you then see the same problem?

    If not, that would help to explain why the in-place upgrade repair install you think you may have done and other such general windows repairs have not helped.
      My Computers


  6. Posts : 18
    Windows 10 Home 10.0.19042
    Thread Starter
       #16

    dalchina said:
    Thanks for the clarification.

    a. Which option do you have here?
    Attachment 349119

    The second one would produce what you describe.
    @Bree covered this in post #2.

    Could you post a screenshot of what you see there?

    b. If you have the first option checked, then please create a new user for test purposes. Log in as that user.
    Do you then see the same problem?

    If not, that would help to explain why the in-place upgrade repair install you think you may have done and other such general windows repairs have not helped.
    I have created a new admin user and had the same issue with that account.

    - - - Updated - - -

    dalchina said:
    Thanks - await the new user check.
    New user: same issue
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  7. steve108's Avatar
    Posts : 16,410
    19041.1348 - 2004/20H1 Pro x64
       #17

    If you right-click on a folder and have the "Open in place" option, does that work correctly and open the folder in the same file explorer window? Just as a sanity test, of course.
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  8. dalchina's Avatar
    Posts : 33,795
    Win 10 Pro (1903) (2nd PC is 21H2)
       #18

    @Try3 asked what happens when you're in Safe Mode.

    Could you please advise? Thanks.
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  9. Posts : 18
    Windows 10 Home 10.0.19042
    Thread Starter
       #19

    dalchina said:
    @Try3 asked what happens when you're in Safe Mode.

    Could you please advise? Thanks.
    Hello and good morning to everyone. Per the Safe Mode request I have attached a few screenshots that just lead to more confusion. Here goes:

    Booted into Safe Mode without issue although I heard the all too familiar ERROR sound in the background but it was in the midst of the reboot, more on that later. Once I was up and running in safe mode I selected WIN+E and received the error shown IMAGE-01. So I tried to open EXPLORER, the old way from the start menu like some kind of Neanderthal and received ERROR #2, IMAGE-02. Somewhere according to commercials they shoot full length motion pictures on iPhones. Not on mine, sorry about the pics.

    So while I was in SAFE MODE, I thought I would check out the Event Viewer to see if I could capture the reason behind my mysterious ERROR DING when restarting. Looks like Volume Shadow Copy wasn't running but that's not the issue, IMAGE-03. After continued digging I found IMAGE-04. I just ran dcomcnfg .exe and will be restarting. It's 8 freakin 20 and I already have a headache. In the name of all that is Holy, someone please come kill me.
    Attached Thumbnails Attached Thumbnails Clicking a folder in explorer opens another window and another window-01.jpg   Clicking a folder in explorer opens another window and another window-02.jpg   Clicking a folder in explorer opens another window and another window-03.jpg   Clicking a folder in explorer opens another window and another window-04.jpg  
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  10. dalchina's Avatar
    Posts : 33,795
    Win 10 Pro (1903) (2nd PC is 21H2)
       #20

    Hmm, clearly something basically wrong. Event Viewer should run in Safe Mode.

    Return to basics. I don't think you've checked your disk
    - Hard Disk Sentinel (trial, portable version available- excellent)
    - if ok, run
    chkdsk c: /scan
    from an admin command prompt.

    If ok, perform an in-place upgrade repair install which keeps progs and data (I think you couldn't remember if done)
    Download iso file (you can use the MS medai creation tool if youdon't have a current one)
    rt click iso file, click Mount
    open new drive letter created
    double click setup.exe
    Last edited by dalchina; 22 Oct 2021 at 02:11.
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