Trouble Putting PC to Sleep

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  1. jaydub
    Posts : 8
    Windows 10
       New #1

    Trouble Putting PC to Sleep


    My Windows 10 PC refuses to stay in sleep mode when I select Start > Power > Sleep. When I try to go into sleep mode, the PC does go into sleep, but only for about 1 second before it wakes itself up.
    My PC stats are:
    • Motherboard: ASROCK Z270 Extreme4
    • CPU: Kaby Lake 7700K
    • RAM: 32gb
    • O/S: Windows 10 Pro, 64-bit, build 19043.1202

    The following is a list of things I've already done to get this PC to sleep, all unsuccessfully. I'm out of options at this point.

    BIOS SETTINGS

    • CPU Configuration
      • C States Support: Enabled
      • Enhanced Halt State(C1E) Support: Enabled
      • C3 State Support: Enabled
      • C6 State Support: Enabled
      • C7 State Support: Enabled
      • Package C State Support: Enabled
      • CFG Lock: Enabled

    • Chipset Configuration
      • Deep Sleep: Enabled in S4-S5

    • Storage Configuration
      • SATA Aggressive Link Power Management: Enabled

    • ACPI Configuration
      • PS2 Keyboard Power On: Disabled
      • PCIE Devices Power On: Disabled
      • I219 Lan Power On: Disabled
      • Ring In Power On: Disabled
      • RTC Alarm Power On: Disabled
      • USB Keyboard Power On: Disabled
      • USB Mouse Power On: Disabled



    WINDOWS SETTINGS
    • Power Plan: Balanced (Monitor sleeps at 30 minutes, PC sleeps at 5 hours)
      • Advanced Power Settings
        • Multimedia Settings > When Sharing Media: Allow computer to sleep
        • Sleep > Allow Hybrid Sleep: Off
        • All other settings at their plan default




    • Device Manager > Mice > Properties > Power Management
      • Allow this device to wake the computer: Unchecked

      Device Manager > Network Adapters > Properties (for each adapter) > Power Management
      • Allow this device to wake the computer: Unchecked

      Screen Saver: None
    • Running powercfg/requests from command prompt shows:
      • Display: None
      • System: None
      • Awaymode: None
      • Execution: None
      • Perfboost: None
      • Activelockscreen: None

    • Update & Security > Troubleshoot > Additional Troubleshooters >Power > Run the troubleshooter:
      • No Issues Noted

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  3. wiganken
    Posts : 565
    Windows 10 Professional 64-bit
       New #2

    If you want computer to sleep shouldn't 'Allow Hybrid sleep' be 'On', not 'Off'?
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  4. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #3

    This is a public forum. It is natural for opinions to differ. I disagree strongly with the notion that the hybrid sleep setting has got anything to do with the problem.

    1 Does the fault happen for another user? Test for this even if you have to create one for test purposes. Add Local Account ... - TenForumsTutorials
    2 Does the fault happen in Safe mode? Boot into Safe Mode - TenForumsTutorials


    Denis
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  6. wiganken
    Posts : 565
    Windows 10 Professional 64-bit
       New #4

    @Try3 - I find it odd that you write "This is a public forum. It is natural for opinions to differ." since it is a superfluous statement. I have no problem with "I disagree strongly" but it sounds as if you are upset? I was only trying to help. I'll unsuscribe from this thread now.
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  7. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #5

    Ken, I was explaining for the benefit of the OP. Denis
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  8. wiganken
    Posts : 565
    Windows 10 Professional 64-bit
       New #6

    Denis - How easily things can be misinterpreted.
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  9. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #7

    Ken,

    Yes. I sometimes think that certainty can only be achieved when you're face to face with someone so you can see the reds of their eyes.

    All the best,
    Denis
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  10. Try3
    Posts : 16,932
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #8

    Jay,

    Do post back when you've done the 'other user' & Safe mode tests.

    Just to get you a step ahead, since we're in different timezones:-
    - If the problem disappears in Safe mode then I'll suggest reinstalling your display driver.
    - If the problem is the same for the other user then you might find examining Event viewer records sheds more light on the situation.
    See My ditty - Event viewer - Sleep-Hibernate, Start-Shutdown Custom views [post #2] - TenForums

    Best of luck,
    Denis
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  12. W10 Tweaker
    Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       New #9

    Hi jaydub


    From a Command Prompt, please type or copy and paste the following & post results;


    Code:
    powercfg -a

    How to Upload and Post Screenshots and Files at Ten Forums



    Also, what were the results for Sleep after booting to Safe Mode? For this test, I would recommend setting the Power Plan Sleep timeout to 1 minute.



    What are the results of Sleep via Win X, u s?


    Sleep Computer in Windows 10
    Last edited by W10 Tweaker; 07 Sep 2021 at 08:35. Reason: add link
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  13. PenPusher
    Posts : 173
    Windows 11 Pro 23H2 (Build 22631.3447)
       New #10

    As my system is also a Kabylake H270, so close to yours in spec as I also have a GTX1080, my settings differ as follows, all others are the same...! I think!

    CPU C states: Disabled
    CFG Lock: Disabled


    SATA Aggressive Link Power Management: Disabled

    Sleep > Allow Hybrid Sleep: On

    Power Plan is set to High Performance

    Screen off 2 hours, sleep after 3 hours

    Device Manager > Mice > Properties > Power Management
    Allow this device to wake the computer: Checked

    C:\WINDOWS\system32>powercfg -a
    The following sleep states are available on this system:
    Standby (S3)
    Hibernate
    Fast Startup

    Hope this helps.
    Last edited by PenPusher; 07 Sep 2021 at 10:07.
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