Intel folder has nothing but IntelCPHS.log. In use???

  1. Wisewiz's Avatar
    Posts : 742
    11 Pro 21H2 (22000.282)
       #1

    Intel folder has nothing but IntelCPHS.log. In use???


    C:\Intel\ has a subfolder and a single file in that called IntelCPHS.log. I attempted to delete the log so that I could work my way up and delete the Intel folder (which does not appear on my other main Intel-CPU PC), and I can't delete it because it's "open in content protection HECI service."

    CPHS is easy to find in Autoruns, and has a checked box. Any advice on unchecking the box and deleting the log file and then the Intel folder will be welcome.

    Tx,

    Dan
      My Computers

  2. EdTittel's Avatar
    Posts : 4,208
    Windows 10
       #2

    Here's what the Intel Community says about HECI: "The Intel(R) Content Protection HECI Service is used to enable premium video playback (such as Blu-ray*) for Intel HD Graphics." If you're not playing back video and using HECI, nothing wrong with getting rid of it. Even if you are, it probably just means it'll re-create itself the next time you do so. You can boot your PC to a bootable repair disk, then simply delete <D>:\Intel\IntelCPHS.log where you'll substitute the drive letter for what is normally your C: drive (figure out what it is by running diskpart then list volume to see which drive letter has been allocated to it).
    HTH,
    --Ed--
      My Computers

  3. Wisewiz's Avatar
    Posts : 742
    11 Pro 21H2 (22000.282)
    Thread Starter
       #3

    Thank you, Ed, as always.

    I don't do videos on this machine, so I took your "nothing wrong with getting rid of it" as Gospel. My method was simple: I went to the file in Autoruns, unchecked it (disabled it temporarily), rebooted, found deleting the file and the super-folders easy, and went back and enabled the CPHS in Autoruns. Done.

    Your counsel is always appreciated, Ed.
    Last edited by Wisewiz; 01 Sep 2021 at 17:04.
      My Computers

  4. EdTittel's Avatar
    Posts : 4,208
    Windows 10
       #4

    You're welcome and thanks for the rep! Glad it worked.
    --Ed--
      My Computers


 

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