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  1. Joined : Aug 2015
    Posts : 1
    MS10
       22 Aug 2015 #1

    Unsolicited phone calls from MS


    How do I resolve the number of calls I am getting from MS by people I cannot understand? How do I know they are valid?
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #2

    Hello,
    The only way to know it is valid is if you had them call you
    if so then your all set if not then write down the number that you are receiving and contact MS and if it is not them report who ever is doing it to them.
      My System SpecsSystem Spec

  3.    22 Aug 2015 #3

    Ignore them MS will not call you they don't make house calls unless you specifically schedule a call back from them, otherwise they will not call you, i have gotten a number of the calls you speak of usually they say windows support that is not MS do not let them connect to you PC. microsoft will call from a 425 number and it shows up on caller id as Microsoft corp, i know this as i had to schedule a call back with xbox support and MS support, and they specifically identify themselves a microsoft support. and if you revers phone the number it says redmond wa 1 microsoft way.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #4

    Hi TonyB Perfect that's everything I wanted to say but could it
      My System SpecsSystem Spec


  5. Joined : Sep 2014
    Posts : 92
    64-bit 10240 10 Pro
       22 Aug 2015 #5

    I let them talk and pretend I am actually doing what they are telling me to do. I kept one guy on for about 15 minutes and then I asked him if he is sure this will work on a MAC.
      My System SpecsSystem Spec

  6.    22 Aug 2015 #6

    u are welcome 1029rjmenvy17t
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Penn's Woods
    Posts : 1,176
    Windows 10 Home
       22 Aug 2015 #7

    Yep, wouldn't be surprised if there has been a big uptick in the frequency of those calls at this point in our "cyberhistory". I received one just the other day to my unlisted number. Told them I didn't have time to "fool" with them (the truth) and asked them not to call back.
      My System SpecsSystem Spec


  8. Joined : Oct 2014
    Posts : 196
    Ubuntu 14.04 LTS
       22 Aug 2015 #8

    Unsolicited phone calls from MS


    if they are the ones saying it is Microsoft Support then it is a scam! they sound like they are from India? then its a scam. if the number is a 888 then its a scam.
    shipinomore
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Spring Valley
    Posts : 558
    Windows 10 Pro/Windows 7 Ultimate
       22 Aug 2015 #9

    What I do is I make my land lime redirect to my iPhone and then I use TruCaller to help track them down. I have a couple of other Tracking Apps and a tweak that unblocks the number of callers who have their number blocked. I get a lot of calls from people misrepresenting Apple, Microsoft, even Asus. I keep a log pf each call, the numbers, and when they called and I report them to http://donotcall.gov - You have to register your numbers first, if I'm not sure if a call was redirected from my land line I report it to both of my registered numbers.
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Standish, Lancashire
    Posts : 4,788
    Windows 10 Pro x64
       22 Aug 2015 #10

    It's definitely a scam, I normally ask what they are wearing and let it go down hill from there
      My System SpecsSystem Spec


 
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