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#11
Some times I'll just say Computer? I don't own a computer. Long silence, click. Or oh, you work for Microsoft too. Quick click. If I'm in a bad mode I'll try to keep them on the line as long as possible and act like I haven't a clue how a computer works.
That's why i always revers the number and get the address, but i also no specifically if its them calling me as i scheduled the call for a time and a day. :). I usually tell the idiots calling me pretending like they are support, that wow i don't own a windows computer i have Linux based pc, so sorry can't help you.
It happened to me a few years ago
What I did was picked up the phone and said thanks for calling and I kept them on the phone for about 30Min going threw a long problem that I did not have; then I said go to hell and I slammed the phone down.
They never called me back that was a few years ago when I had a Spoofed HP Tech Support Case Manager calling me and I knew it was not them because I had already settled my problem with the case manager two weeks before that.
There goal is to get Credit Card Numbers and other stuff so be careful
and what I would do since they are impersonating a company like that I would contact MS and let them know so they can take action if needed.
I did that with HP and they logged it for me