Notifications panel problem?

Willabong · 11 Aug 2021

Windows version: 21h1 build 19043.1165
The notification panel on the right of Windows 10 pro will open when I click on the icon in the taskbar, but immediately (Within 2 seconds) shuts again? This makes it impossible to perform any action on items within the panel, I don't even have time to read anything before it closes?
Is this a bug (It never happened until very recently) or is there a way to increase the time it stays open?

Thanks for any help as this is driving me crazy!

dalchina · 11 Aug 2021

Hi, perhaps see e.g.
https://answers.microsoft.com/en-us/...2-8d66d07ecb08

You might also:
- check your disk e.g. Hard Disk Sentinel (excellent)
- if ok, from an admin command prompt run
chkdsk c: /scan
- if ok similarly run
SFC /SCANNOW

Willabong · 11 Aug 2021

No problems found on chkdsk or sfc /SCANNOW.

dalchina · 11 Aug 2021

Thank you for your reply.

Good, but don't forget Hard Disk Sentinel - they are 3 different checks. And the link I gave you?

Willabong · 12 Aug 2021

HD Sentinel: All 3 disks are perfect with no bad sectors or problems!
The link leads to a program that is no longer available from MS (to many reported bugs).

dalchina · 12 Aug 2021

You don't say which link, alas, so I had to try them all.

If you are referring to the start menu troubleshooter, a little searching resolves that for you. Here's a tenforums tutorial:
Start Menu Troubleshooter in Windows 10

(Though personally I don't see a relation between that and the issue- nontheless clearly someone did so nothing lost).

Have you yet followed the other more interesting diagnostic option I often suggest:
- create a new user for test purposes
- log in as that user
- see if you have the same problem

If so, an in-place upgrade repair install which keeps all progs and data like any upgrade may help.

Willabong · 12 Aug 2021

I really appreciate your help, there has been an improvement after a re-start, The notification panel appears when the taskbar icon is clicked, and if I try to move the cursor down the list of entries the panel will still close almost instantly, but if I right click the mouse button before I move down the panel, I am able to move down without it disappearing. The right click seems to fix the notification panel in place so I can brows it and read the contents without it closing, then a left click after I move the cursor off the panel closes it? I can live with this, but this action is different to the way it used to open with a left click and then stay open until I clicked off the panel to close it!
So thank you for your help all is now OK, it may be that an update from MS changed the panels behavior?

rqt · 12 Aug 2021

"it may be that an update from MS changed the panels behavior?"

That is certainly the case on a couple of my machines that have had Windows Updates today - notification panel was normal before the updates (I specifically checked this on the 2nd machine immediately before updating).

dalchina · 12 Aug 2021

it may be that an update from MS changed the panels behavior?

Possible, I suppose- you can check if you had one in the relevant period by looking at your Update History, or you may just have been lucky with the restart.