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  1. Joined : Aug 2015
    Posts : 6
    windows 10
       22 Aug 2015 #1

    Windows 10, Folders and files gone by itself?


    Hello, i don't know how to happened.

    I noticed my menu bar icons started showing a different icon (the default windows program icon) for some reason and Internet sites html started messing up too, so i decided to reboot my computer.

    Now my background is gone, it's just black. And all my folders and programs are gone. There's just one folder left on my desktop and all of them are empty.

    My downloads folder is also empty, there's just one folder left and its empty.

    I can provide images if needed.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #2

    Hello,
    I think I know what your problem is but to verify please put some pics of your desktop
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 6
    windows 10
       22 Aug 2015 #3

    1029rjmenvy17t said: View Post
    Hello,
    I think I know what your problem is but to verify please put some pics of your desktop
    -Every folder is empty.
    -Every program/game is gone.
    Click image for larger version. 

Name:	da23754ca3.png 
Views:	8 
Size:	23.0 KB 
ID:	33173
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #4

    Hello,
    Thanks for the pic
    Go to File Explorer > This PC > Local Disk > Users > Right click on your user folder and click Properties then the Security tab
    then under "Group or user names:" select your account click Edit and then select your account again then select every check box to "Allow"
    Click Apply.
    then restart the computer.
    This may or may not work let me know
    Last edited by 1029rjmenvy17t; 22 Aug 2015 at 11:54. Reason: I added something
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 6
    windows 10
       22 Aug 2015 #5

    Hello. I did all the steps but when i rebooted it wont get past troubleshoot windows 10 its broken. I cant go in safe mode either. Im using my other device to post.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #6

    Hello,
    Ok not good is your other PC running Windows 10?
    if so then make a Repair flash drive with the windows recovery option in control panel and
    boot the broken PC to it and see if you can do a system restore to before this problem started.

    If you don't have another PC with Windows 10 then we can try additional steps
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 6
    windows 10
       22 Aug 2015 #7

    Hi. I dont have another computer with windows 10. Im interested in finding out what happened this has never happened on my computer before.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #8

    Hello,
    Don't fell bad it happened to me serval times in windows 8.
    What happens is if the permissions for you to access your account get disabled then what happened to you will happen and has happened to me.
    now since you cant boot your PC something else happened possibly and we will try to fix this


    So I am going to check with a Mod here and see if I can find a way to give you some files
    however into I get the ok with a mod or admin I cant do anything

    however what kind of PC do you have? Make And Model and do you have recovery media of any kind?
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 24
    Windows 10 Pro (64Bit)
       22 Aug 2015 #9

    Hello,
    Ok so I got ok from the Admin but it wont work so

    Lets try this
    Can you access system recovery?
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 6
    windows 10
       22 Aug 2015 #10

    I just checked and i am not able to. Maybe i have to go back to windows 7 if this gets fixed.
      My System SpecsSystem Spec


 
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