Major problem after reset and strange answer of the technical service

WhyMe said:

I actually quite liked Vista...but then I'm like....well.... a bit weird an extraordinary and unique individual I suppose...the people's poet lol

It takes all sorts, one mans rubbish and all that.

[QUOTE=Rocky;355858]I just went to a couple of other sites and did some poking around. First of all, was your original Vista a 32 bit or 64 bit OS? If it was 32 bit (more than likely) did you download the 32 bit ISO of Windows 10? Also, how did you get the license for Windows 10, was it a gift or did you buy the license online? If your license for Windows 10 is legit, try to download a 32 bit ISO and try the installation again. If that doesn't work then report back and one of the experts here should be able to help you.[/QUOTE

It is a 64 bit OS

Slartybart said:

papyRay,

The answer is: Only Win7 and Win8 are eligible for the free upgrade offer.

Unfortunately, Vista does not qualify.

You were smart - never give your license key to anyone other than MS

A few weeks ago, it was a lot cheaper to purchase Win7 or Win8 install packages.
Now it's only a little bit less expensive (sellers caught on to the Win10 upgrade and increased the price of eligible OSes (:)

If you do go shopping for Win7 or Win8 -> BE VERY CAREFUL
There are lots of scams out there and the software or license key might be junk.

Good luck.

my portable was under vista but to upgrade during the purchase to Windows 7, by Futureshop. Futureshop is the store where I bought my portable, so I was under Win 7. And got Win 10 free from microsoft.

papyRay said:

my portable was under vista but to upgrade during the purchase to Windows 7, by Futureshop. Futureshop is the store where I bought my portable, so I was under Win 7. And got Win 10 free from microsoft.

Sounds good. Make sure you have your license handy for Windows 7 and then take your Windows 7 installation disk and reinstall Windows 7 into your computer.

MAKE SURE YOU HAVE YOUR WINDOWS 7 LICENSE HANDY FIRST.

Then after you reinstall Windows 7, if you still want to install Windows 10 then download the installation media for Windows 10 and install it over your Windows 7.

After that do a clean install of Windows 10 over the installation of Windows 10 that you just installed.

MAKE SURE YOUR WINDOWS 10 IS ACTIVATED BEFORE YOU DO A CLEAN INSTALL.

You should be good to go.