Windows 10: Major problem after reset and strange answer of the technical service

  1.    21 Aug 2015 #1

    Major problem after reset and strange answer of the technical service

    Hello! As my mobile(portable) had some problem under Windows 10 (Windows blind, photos and about applications did not open. I have to reset Windows, the first time by keeping(guarding) my file. It gave a failure, but I always had Windows 10. I thus have to protect my files and to begin again a reset. It gave a MAJOR FAILURE. My mobile(portable) be only restarting, restarting, restarting non-stop. During the starting up by pressing on escape I have to ask for a diagnostic of my memory and the hard disk, result(profit): no datum, the nothingness.
    The technical service(department) told me to contact my supplier and to ask them for the software for reinstalled Windows 7. Because it is my mobile(portable) and not Windows 10 the problem and afterward to begin again with Windows 10. I might explain to him(her) that my mobile(portable) was under vista but to upgrader during the purchase with Windows 7, by Futureshop. And what futureshop do not exist any more. He told me then to contact HP or to buy Windows 10. Have him(her) to ask to send I the record(disk) with the key response not and he repeats me to contact HP or to buy Windows 10.
    I am a Veteran to handicap with big problem to move me and would be it to me to run(roam) for solved this problem while it is Windows 10 which is the cause?
    Is there a possible solution?
    PS Windows even has no subject covering my loll problem
      My ComputerSystem Spec

  2.    22 Aug 2015 #2

    Did your copy of Windows 10 activate? If so, you can try doing a clean install.
      My ComputerSystem Spec


Related Threads
Hello forum, Hello guys I've had this issue that has really been getting on my nerves for the past couple of weeks now ever since upgrading to windows 10 from windows 7. For some odd reason at random times this Service Host: Local Service...
I am trying to install Windows 10 Tech Preview : WindowsTechnicalPreview-x64-EN-US.iso 3.81 GB (4,100,497,408 bytes), have checked sha1 also. But I am not able to install even after repeated attempts. Below is the system info and my Bios options...
Hey, that's my first post here and I hope that I am asking in the right place. So, I am currently running Windows 10 64-bit and I use NVIDIA 760M video card. I had the latest update installed (the one for the Windows 10 - 352.84) and everything was...
Major Windows Tp problem in Installation and Upgrade
After installing technical preview, I was asked to setup an account to log in. Not wanting to do all the gruesome forms. I clicked use another option. It went something like use current/old/local account. After doing so it asked me to put in a...
Post your strange experiences with Windows Technical Preview so we can hash over them a while! :) I'll start: For example, if you may be running WTP in a dual boot scenario and perform a 'Refresh' with media from PC Settings, it might seem like...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:13.
Find Us