PC not going into sleep mode


  1. Bluenose1940
    Posts : 179
    Windows 10
       New #1

    PC not going into sleep mode


    For some reason over the past couple of days my pc won't go into sleep mode despite the fact that I have set the screen and the pc to go off after 10 minutes.

    It isn't working either when I click on 'Shut Down or Sign Out' and then choose 'Sleep'. When I do that it immediately appears to go to sleep but then almost immediately it comes back on again.

    I have even changed the setting to restore to default but that doesn't work either.

    I am using Windows 10 20H2 - 64 bit

    Any thoughts please? Many thanks.
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  3. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #2

    Hello @Bluenose1940,

    Run the following commands to see if anything stands out. Copy ALL the below AT ONCE into a CMD Prompt and press Enter . . .

    Code:
    
powercfg -DeviceQuery Wake_Armed
powercfg -DeviceQuery Wake_From_Any
powercfg -DeviceQuery Wake_Programmable
powercfg -LastWake
powercfg -List
powercfg -Requests
powercfg /RequestsOverride
powercfg -WakeTimers

    • When the above has finished processing . . .

    [1] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [2] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [3] In your post, click the Hashtag icon #.
    [4] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
<<< Results here >>>


    I hope this helps.
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  4. Bluenose1940
    Posts : 179
    Windows 10
    Thread Starter
       New #3

    Thank you for coming in on my problem Paul Black. I'm afraid that I don't know what I should be looking for having done what you suggest and I'm not too sure if I have managed to do it correctly anyway. Perhaps you could guide me through the latter stages of your suggestion please.

    #Microsoft Windows [Version 10.0.19042.1052](c) Microsoft Corporation. All rights reserved.C:\Users\geoff>powercfg -DeviceQuery Wake_ArmedHID-compliant mouseHID Keyboard DeviceRealtek PCIe GbE Family ControllerC:\Users\geoff>powercfg -DeviceQuery Wake_From_AnyGeneric USB HubMicrosoft Bluetooth LE EnumeratorWD SES DeviceGeneric USB Hub (001)USB Input DeviceUSB Input Device (001)HID-compliant mouseIntel(R) PCI Express Root Port #6 - A295Qualcomm QCA9565 Bluetooth 4.0WD My Passport 2626 USB DeviceiPhone Hands-Free HF AudioUSB Attached SCSI (UAS) Mass Storage DeviceHID-compliant consumer control deviceHID-compliant system controllerMicrosoft Bluetooth EnumeratorIntel(R) PCI Express Root Port #8 - A297USB Attached SCSI (UAS) Mass Storage Device (001)Bluetooth Device (RFCOMM Protocol TDI)USB Root Hub (USB 3.0)Seagate BUP Slim BK SCSI Disk DeviceBluetooth Device (Personal Area Network)USB Composite DeviceIntel(R) PCI Express Root Port #5 - A294HID Keyboard DeviceIntel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)Qualcomm QCA9565 802.11b/g/n Wireless AdapterRealtek(R) AudioRealtek PCIe GbE Family ControllerMicrosoft Wi-Fi Direct Virtual Adapter #4Microsoft Wi-Fi Direct Virtual Adapter #5USB Input Device (002)USB Mass Storage DeviceRealtek USB 2.0 Card ReaderHigh Definition Audio ControllerPCI-to-PCI BridgeGeneric SuperSpeed USB HubIntel(R) Display AudioKINGSTON SA400S37120G SCSI Disk DeviceC:\Users\geoff>powercfg -DeviceQuery Wake_ProgrammableHID-compliant mouseHID-compliant consumer control deviceHID-compliant system controllerHID Keyboard DeviceQualcomm QCA9565 802.11b/g/n Wireless AdapterRealtek PCIe GbE Family ControllerC:\Users\geoff>powercfg -LastWakeWake History Count - 1Wake History [0] Wake Source Count - 1 Wake Source [0] Type: Device Instance Path: PCI\VEN_8086&DEV_A2AF&SUBSYS_09931028&REV_00\3&11583659&1&A0 Friendly Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) Description: USB xHCI Compliant Host Controller Manufacturer: Generic USB xHCI Host ControllerC:\Users\geoff>powercfg -ListExisting Power Schemes (* Active)-----------------------------------Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)Power Scheme GUID: 49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b (Dell) *Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (High performance)Power Scheme GUID: a1841308-3541-4fab-bc81-f71556f20b4a (Power saver)C:\Users\geoff>powercfg -RequestsThis command requires administrator privileges and must be executed from an elevated command prompt.C:\Users\geoff>powercfg /RequestsOverride[SERVICE][PROCESS][DRIVER]C:\Users\geoff>powercfg -WakeTimers#
    Last edited by Bluenose1940; 04 Jul 2021 at 05:56.
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