Explorer Crashing


  1. ChadBonk
    Posts : 131
    win 10 creators update
       New #1

    Explorer Crashing


    Morning Everyone!

    Is there anyone out there that can decipher this problem. At least once a day my explorer crashes but I'm not really doing anything consistently to crash it. Usually "Alt+Tab" is when I notice it to switch apps. Here is the code that I got from Reliability History


    Faulting application name: Explorer.EXE, version: 10.0.19041.1081, time stamp: 0x4a52ebe1Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x000000001fa50fd8Faulting process id: 0x31a8Faulting application start time: 0x01d767a6e321cbd4Faulting application path: C:\WINDOWS\Explorer.EXEFaulting module path: unknownReport Id: e731400f-1d4b-4b03-b5bf-784d21ad5049Faulting package full name: Faulting package-relative application ID:
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  3. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, the most common cause is problematic shell extensions - this usually affects right clicking, but can have other consequences.

    Try disabling all non-MS shell extensions with Shellexview (free) and see if there's any change. Reversible, no need to log off.

    Note that this program does not necessarily show all possible shell extensions, but is a good start.
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  4. ChadBonk
    Posts : 131
    win 10 creators update
    Thread Starter
       New #3

    Quick question... I know you said no need to log off, but if I do disable an extension, in theory it should not appear in the "right click" drop down correct? Or should I reboot the machine. I tried disabling a couple items and they still appear in the drop down
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  6. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    I know you said no need to log off, but if I do disable an extension, in theory it should not appear in the "right click" drop down
    yes
    I tried disabling a couple items and they still appear in the drop down
    Are you running with a standard or admin account?

    Do you see a UAC popup when you run Shellexview?
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  7. ChadBonk
    Posts : 131
    win 10 creators update
    Thread Starter
       New #5

    Im glad you asked that about the admin account cuz I have another question thats related to that. It should be the admin account, however I have a Windows Store app "Your Phone" that I cannot get to run because its stating that the admin has blocked it. But I am the admin?

    However... in answer to your question, no I don't get the UAC pop up when I run it
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  8. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Do you have UAC disabled?
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  9. ChadBonk
    Posts : 131
    win 10 creators update
    Thread Starter
       New #7

    I do yes

    Explorer Crashing-image.png
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  10. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

    Please enable it. Disabling it causes problems in certain cases.
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  12. ChadBonk
    Posts : 131
    win 10 creators update
    Thread Starter
       New #9

    copy that... enable it to which notch?
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  13. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #10

    1st or 2nd, say
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