Computer Not Shutting Down Properly

  1. STU9000's Avatar
    Posts : 63
    Windows 10
       #1

    Computer Not Shutting Down Properly


    Going to have to look into this tomorrow, but I've noticed a few times recently that when I shut down it seems to shut the OS down and my monitor goes off and everything - but the computer stays on. The light on the front stays on and it still makes a noise and I have to then hold the power button to get it to shut down completely.

    This time I did this and turned it back on and then had to hold the power button to turn it off again before turning it back on a second time, because it didn't come back on.

    First time I noticed this was a few weeks ago when I came back from a trip outside to find the light on the front still on, and then the other morning I got up and the damn thing had been on all night!

    I guess it's something running in the background stopping it from shutting down probably.

    It's fairly new HP Omen gaming computer, and I haven't yet taken the plunge on version 21H1 but maybe that will fix it..
      My Computer

  2. Bree's Avatar
    Posts : 20,033
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #2

    Where shutdown problems are seen it's often cured by turning off Fast Startup. There's really no benefit it having it turned on for a machine with an SSD anyway.

    Turn On or Off Fast Startup in Windows 10
      My Computers

  3. Steve C's Avatar
    Posts : 6,651
    Windows 10 Pro 64 bit
       #3

    Turn off fast start up in W10 and also turn off any similar BIOS feature.
      My Computers

  4. STU9000's Avatar
    Posts : 63
    Windows 10
    Thread Starter
       #4

    Got that turned off now thanks. Didn't notice any lag when I restarted just then. Will keep an eye on this.
      My Computer

  5. Bree's Avatar
    Posts : 20,033
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #5

    STU9000 said:
    Got that turned off now thanks. Didn't notice any lag when I restarted just then. Will keep an eye on this.

    Fast Start up is designed to help systems with an HDD start quicker. It's a form of hibernation that saves just the kernel state rather than all your open apps as well.

    A Restart always starts up from cold, it doesn't use Fast Start up so you shouldn't see any difference. Fast Start up is only used when you select Shut down, then power up the PC again. With an SSD you shouldn't see any difference there either, but Fast Start up can be noticeably faster if you have an HDD.
      My Computers

  6. STU9000's Avatar
    Posts : 63
    Windows 10
    Thread Starter
       #6

    Bree said:
    Fast Start up is designed to help systems with an HDD start quicker. It's a form of hibernation that saves just the kernel state rather than all your open apps as well.
    A Restart always starts up from cold, it doesn't use Fast Start up so you shouldn't see any difference. Fast Start up is only used when you select Shut down, then power up the PC again. With an SSD you shouldn't see any difference there either, but Fast Start up can be noticeably faster if you have an HDD.
    I don't understand why Restart starts up from cold but Shut Down and then Switch on doesn't. Surely shutting down is a "colder" way of shutting down the computer - unless I misunderstand what cold means. (That said though I did just reread what you said there and I think I get what you're saying now)

    Anyway, I've not had any major issues with this machine and I want it to stay that way for the next up to ten years of using it. I'm not having any of this working fine and then after about 2/3 years it starts to run slow etc.

    On a side note, I've had a few issues with Netflix running on Edge lately though. I just went to resume watching a series there and it crashed the system. Restarted itself, came back on but Edge was asking me to restore pages. No idea what that's all about. Hopefully A Netflix issue. I had another issue with Netflix recently, got up to about S14E02 of It's Always Sunny In Philadelphia before it suddenly now refuses to play any more episodes that series alone.
      My Computer

  7. Bree's Avatar
    Posts : 20,033
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #7

    STU9000 said:
    I don't understand why Restart starts up from cold but Shut Down and then Switch on doesn't. Surely shutting down is a "colder" way of shutting down the computer - unless I misunderstand what cold means.....
    Restart does a full start up from cold, loading everything from the system files. Starting up after a Shut down will load the previous Kernel state from the hiberfil.sys if Fast Start up is enabled.

    It's done that way so that if the PC has started behaving 'oddly' the a Restart can fix it - it's the modern equivalent of the advice to "turn it off and on again".
      My Computers


 

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