Problem caused by reformat Windows 10


  1. Posts : 2
    Windows 10
       #1

    Problem caused by reformat Windows 10


    About a month ago my employer purchased a new computer for me for the office and gave me the existing computer for personal use at home. After making sure I had all the files, etc., I needed to transfer to the new computer I reformatted the old computer. But there is a significant issue: there are instances where it is asking for a password for admin use. It's asking for a password that I never even knew existed before for: Scanner. There wasn't ever a Windows pw on this computer.

    I have my own subscription to Roboform, downloaded the installation app but I can't install because of this password issue. There doesn't seem to be any way around it. I can't set up an admin user because it wants said pw for that too. Any of the suggestions that Roboform support gave me require me to be an admin user.
      My Computer

  2. Berton's Avatar
    Posts : 11,287
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #2

    Our church was given 4 Notebooks that came from a company, had to wipe the drives and install clean because the donor's agent forgot to disconnect/log them off from the Network before disconnecting the cable/removing from the premises. Unfortunately they came from a few hundred miles away so no way to reconnect and do it properly. That wiping and full install will be the best way to make it usable, I used the bootable GPARTED LiveCD to get a fully clean wipe, put the drives back to their as-shipped condition.

    Having a password on the BIOS to prevent changes is another issue, if not having that password it usually can only be fixed by removing the power to the CMOS to wipe the user-settable parts which includes the BIOS passwords and start as a new computer.
      My Computers

  3. Paul Black's Avatar
    Posts : 13,396
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @jerseygal28277,

    jerseygal28277 said:
    About a month ago my employer purchased a new computer for me for the office and gave me the existing computer for personal use at home. After making sure I had all the files, etc., I needed to transfer to the new computer I reformatted the old computer. But there is a significant issue: there are instances where it is asking for a password for admin use. It's asking for a password that I never even knew existed before for: Scanner. There wasn't ever a Windows pw on this computer.

    As this appears to be an agreeable situation with your Employer and YOURSELF, why can you NOT approach your IT Department and explain the situation, which I am sure they can help with.

    Other than that, Berton has given you an alternative.

    You could also look at the Proxy Settings, although with a Clean Install that should NOT be an issue . . .

    Settings > Network & Internet > Proxy

    I hope this helps.
      My Computer

  4. NMI's Avatar
    NMI
    Posts : 805
    Windows 10 Pro, Version 20H2
       #4

    jerseygal28277 said:
    I reformatted the old computer.
    How, exactly?

    Did you then install Windows 10?
      My Computer


  5. Posts : 2
    Windows 10
    Thread Starter
       #5

    Most Answers way above my paygrade. Sorry I took your time!


    I guess it will go in the trash heap.
      My Computer

  6. Paul Black's Avatar
    Posts : 13,396
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #6

    Hello @jerseygal28277,

    jerseygal28277 said:
    I guess it will go in the trash heap.

    I certainly think contacting your IT Department is a worthwhile option. They may be able to advise you as the computer would have been initially setup by them. I am sure that it is an easy fix rather than trashing it.

    I hope this helps.
    BTW, Welcome to TenForums.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:40.
Find Us




Windows 10 Forums